Administrative Assistant

Jersey College; Trenton (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Jersey College in New Jersey is seeking an Administrative Assistant/Receptionist to support campus operations, handle multi-line calls, route students, and provide front-desk assistance to applicants and visitors.

You will maintain student files, process mail and payments, prepare reports, and assist with admissions documentation, with a focus on accuracy, organization, and courteous customer service.

Qualifications

• One (1) year of related experience and a High School diploma/GED
• Proficiency in Microsoft Word and Excel
• Excellent organizational, analytical, and problem-solving skills
• Exceptional customer service, listening, and teamwork skills

Responsibilities

• Student routing
• Filing
• Report
• Answering all incoming calls from multi-line switchboard
• Transferring/routing all calls, taking messages as needed
• Assisting all applicants and students (on the phone and in-person) with basic campus information
• Greeting visitors and prospective students
• Providing administrative support as needed (faxing, filing, basic word processing, etc.)
• Processing incoming/outgoing mail and courier packages
• Entering all data from phone inquiries into the system (e.g. name, addresses, and programs of interest)
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness
• Identifying required supplies and coordinating placement of orders
• Proctoring entrance examinations
• Maintaining test and interview schedules for management and admission representatives
• Receiving and processing all cash and credit card payments from customers
• Compiling weekly reports
• Developing reports
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness, including ensuring that electronic copies of students records are produced
• Perform other duties and responsibilities as assigned

Skills

Organizational skills

Analytical skills

Problem-solving

Customer service

Listening

Teamwork

Education

High School diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Information

Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 13,500 nurses.

Information

Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 13,500 nurses.

Job Title: Administrative Assistant/ Receptionist- M- F 7:00 AM- 3:30 PM

Job Responsibilities

• Student Routing
• Filing
• Report
• Answering all incoming calls from multi-line switchboard
• Transferring/routing all calls, taking messages as needed
• Assisting all applicants and students (on the phone and in-person) with basic campus information
• Greeting visitors and prospective students
• Providing administrative support as needed (faxing, filing, basic word processing, etc.)
• Processing incoming/outgoing mail and courier packages
• Entering all data from phone inquiries into the system (e.g. name, addresses, and programs of interest)
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness
• Identifying required supplies and coordinating placement of orders
• Proctoring entrance examinations
• Maintaining test and interview schedules for management and admission representatives
• Receiving and processing all cash and credit card payments from customers
• Compiling weekly reports
• Developing reports
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness, including ensuring that electronic copies of students records are produced
• Perform other duties and responsibilities as assigned

Qualifications

Preferred Qualifications/Competencies

• One (1) year of related experience and a High School diploma/GED
• Proficiency in Microsoft Word and Excel
• Excellent organizational, analytical, and problem-solving skills
• Exceptional customer service, listening, and teamwork skills

NON-DISCRIMINATION POLICY

Jersey College does not discriminate on the basis of race, ethnicity, sex, gender identity, religion, sexual orientation, national origin, physical or mental disability, age, or military veteran status (“Protected Status”) and prohibits discrimination or harassment based on a Protected Status in any education program or activity that it operates, as required by the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII Title IX and their regulations, and other federal and state regulations and guidelines that prohibit discrimination, harassment, and retaliation against a Protected Status, including in admission and employment.

Inquiries about the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII or Title IX may be referred to Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator is the Director of Institutional Effectiveness who may be contacted at the following: 546 U.S. Highway 46, Teterboro, NJ 07608; 201-489-5836; [e-mail] ; or [e-mail].

Jersey College’s nondiscrimination policy and grievance procedures can be located within the College Catalog (available at www.jerseycollege.edu/student-resources/college-catalog) under the sections entitled “Civil Rights Policies” and “Title IX and VAWA Policies”.