Administrative Assistant

Jersey College; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jersey College in Naples, FL seeks an Administrative Assistant/Receptionist to support student services and campus operations. Responsibilities include handling inquiries, routing calls, greeting visitors, and providing clerical support such as filing, mail processing, and data entry.

The role emphasizes accuracy, organization, and strong customer service. The ideal candidate will have at least 1 year of related experience, a High School diploma or GED, and proficiency in Word and Excel.

Qualifications

• One (1) year of related experience and a High School diploma/GED.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational, analytical, and problem-solving skills.
• Exceptional customer service, listening, and teamwork skills.

Responsibilities

• Student routing and greeting visitors.
• Filing and reporting.
• Answering all incoming calls from a multi-line switchboard.
• Transferring/routing calls and taking messages as needed.
• Assisting applicants and students with campus information (phone and in-person).
• Greeting visitors and prospective students.
• Providing administrative support (faxing, filing, basic word processing).
• Processing incoming/outgoing mail and courier packages.
• Entering data from inquiries into the system.
• Compiling admissions documents for student folders prior to enrollment.
• Maintaining student files and ensuring completeness, including electronic copies.
• Coordinating supplies and placing orders.
• Proctoring entrance examinations.
• Maintaining schedules for management and admissions representatives.
• Receiving and processing payments (cash/credit cards).
• Compiling weekly reports and developing reports.

Skills

Excellent organizational

Analytical

Problem-solving

Exceptional customer service

Listening

Teamwork

Education

High School diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Information:

Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 9,000 nurses.

Information:

Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 9,000 nurses.

Job Title: Administrative Assistant/ Receptionist

Job Responsibilities:

• Student Routing
• Filing
• Report
• Answering all incoming calls from multi-line switchboard
• Transferring/routing all calls, taking messages as needed
• Assisting all applicants and students (on the phone and in-person) with basic campus information
• Greeting visitors and prospective students
• Providing administrative support as needed (faxing, filing, basic word processing, etc.)
• Processing incoming/outgoing mail and courier packages
• Entering all data from phone inquiries into the system (e.g. name, addresses, and programs of interest)
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness
• Identifying required supplies and coordinating placement of orders
• Proctoring entrance examinations
• Maintaining test and interview schedules for management and admission representatives
• Receiving and processing all cash and credit card payments from customers
• Compiling weekly reports
• Developing reports
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness, including ensuring that electronic copies of students records are produced
• Perform other duties and responsibilities as assigned

Qualifications

Preferred Qualifications/Competencies

• One (1) year of related experience and a High School diploma/GED
• Proficiency in Microsoft Word and Excel
• Excellent organizational, analytical, and problem-solving skills
• Exceptional customer service, listening, and teamwork skills

Jersey College does not discriminate on the basis of race, ethnicity, sex, gender identity, religion, sexual orientation, national origin, physical or mental disability, age, or military veteran status (“Protected Status”) and prohibits discrimination or harassment based on a Protected Status in any education program or activity that it operates, as required by the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII Title IX and their regulations, and other federal and state regulations and guidelines that prohibit discrimination, harassment, and retaliation against a Protected Status, including in admission and employment. Inquiries about the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII or Title IX may be referred to Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator is the Director of Institutional Effectiveness who may be contacted at the following: 546 U.S. Highway 46, Teterboro, NJ 07608; 201-489-5836; [e-mail] ; or [e-mail]. Jersey College’s nondiscrimination policy and grievance procedures can be located within the College Catalog (available at www.jerseycollege.edu/student-resources/college-catalog) under the sections entitled “Civil Rights Policies” and “Title IX and VAWA Policies”.