Administrative Assistant

Carolina Health Care United, LLC; Sumter (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Referral bonus program

Supplemental Insurance

Competitive salary

Opportunity for advancement

Training & development

Competitive Compensation

Career Growth Opportunities

Job summary

Carolina Health Care United, LLC is seeking an Administrative Assistant to support office staff and coordinate between clinical teams, clients, caregivers and external partners. You will handle calls, scheduling, documentation, and communications to keep the agency compliant and running smoothly, while ensuring clients and families feel supported throughout care.

The ideal candidate is highly organized with strong written and verbal communication skills and a friendly demeanor.

Qualifications

• High school diploma/GED required; administrative training preferred.
• 1–2 years administrative or clerical experience, preferably in home health, hospice, or medical office setting.
• Working knowledge of HIPAA regulations and client confidentiality standards.
• Familiarity with standard office equipment (printers, fax).
• Excellent computer skills; proficient with Word/Docs, email, slides; comfortable learning EHR software.
• Strong organizational, multitasking, and written/verbal communication skills.

Responsibilities

• Answer incoming phone calls and route inquiries from clients, families, referral sources, and staff.
• Schedule and coordinate appointments, clinician visits, caregiver assignments, and adjust for last-minute changes.
• Support billing functions: verify Medicaid/insurance info, prepare invoices, track payments.
• Assist with credentialing and onboarding paperwork for new hires.
• Prepare reports, meeting minutes, and other correspondence as needed.
• Order and manage office supplies and equipment inventory.
• Maintain and update records in the agency's EHR system.
• Support survey readiness with audit-ready files.
• Maintain organized client and employee filing system per state, federal, and HIPAA requirements.
• Develop, update, and maintain office procedures (incoming/outgoing docs, intake paperwork, physician orders, Medicaid docs).

Skills

Administrative skills

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Google Docs

Email

PowerPoint/Google Slides

EHR software

Job description

Benefits:

• Referral bonus program
• Supplemental Insurance
• Competitive salary
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Compensation
• Career Growth Opportunities

Job Summary

Our home health agency is seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, and serve as a key point of coordination between clinical staff, clients, caregivers and external healthcare partners. Ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling, documentation, and communications that keep the agency compliant and running smoothly, while helping ensure clients and families feel supported throughout their care journey. The ideal candidate is highly organized with excellent written and verbal communication skills along with a friendly demeanor.

Responsibilities

• Answer incoming phone calls, and route inquiries from clients, families, referral sources, and staff.
• Schedule and coordinate appointments, field clinician visits, caregiver assignments, and adjusting for last minute changes.
• Support billing functions such as verifying Medicaid and insurance information, preparing invoices, and tracking payments.
• Assist with credentialing and onboarding paperwork for new clinical and administrative hires.
• Prepare reports, meeting minutes, and other correspondence as needed.
• Order and manage office supplies and equipment inventory.
• Maintain and update records in the agency's EHR (electronic health records) system.
• Support survey readiness by helping maintain organized, audit-ready files.
• Maintain an accurate and organized client and employee filing system. Ensuring documentation meets state, federal, and HIPAA requirements.
• Develop, update, and maintain relevant office procedures (incoming/outgoing correspondence, intake paperwork, physician orders, and Medicaid documentation.)

Qualifications

• High school diploma/GED required, administrative training is preferred
• 1-2 years of administrative or clerical experience, preferably in home health, hospice, or a medical office setting.
• Working knowledge of HIPAA regulations and client confidentiality standards.
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word/Google Docs, Email, PowerPoint/Google Slides, comfortable learning EHR software.
• Strong organizational, multitasking, and written/verbal communication skills.