Office Assistant

PeopleShare by PROMAN; West Chester (Chester County); On-site; USD 25,000 - 36,000; Full time

Job summary

PeopleShare is seeking a dependable Office Assistant for a manufacturing company in West Chester, PA. The candidate should be organized, comfortable working with numbers and computer systems, and capable of delivering excellent customer service.

The role adds responsibility for processing orders, quotes, and communications, with a daily schedule Monday to Friday, 8:00am–4:00pm and a pay rate of $22/hour.

Qualifications

• Experience in office, administrative, data entry, customer service, or accounting support preferred.
• Strong data entry skills and a knack for working with numbers.
• Proficiency with spreadsheets and maintaining accurate records.

Responsibilities

• Serve as a backup for incoming customer phone calls and emails.
• Receive customer orders and accurately enter information into FACTS accounting software, with an upcoming transition to QuickBooks.
• Process customer and vendor purchase orders accurately and efficiently.
• Prepare and provide customers with quotes, proof of delivery documentation, order updates, and estimated delivery times.
• Respond professionally to customer questions, complaints, order discrepancies, and other concerns.

Skills

Data entry

Customer service

Numbers

MS Office

Tools

FACTS

QuickBooks

Job description

PeopleShare is seeking a dependable and detail-oriented Office Assistant for a manufacturing company in West Chester, PA This position is ideal for someone who is organized, comfortable working with numbers and computer systems, and enjoys providing excellent customer service.

Office Assistant Job Details:

• Schedule: Monday to Friday, 8:00am to 4:00pm
• Pay Rate: $22/hour

Office Assistant Job Description:

• Serve as a backup for incoming customer phone calls and emails.
• Receive customer orders and accurately enter information into FACTS accounting software, with an upcoming transition to QuickBooks.
• Process customer and vendor purchase orders accurately and efficiently.
• Prepare and provide customers with quotes, proof of delivery documentation, order updates, and estimated delivery times.
• Respond professionally to customer questions, complaints, order discrepancies, and other concerns.

Office Assistant Job Requirements:

• Previous office, administrative, data entry, customer service, or accounting support experience preferred.
• Strong data entry skills and a knack for working with numbers.
• Experience using spreadsheets and maintaining accurate records.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• QuickBooks experience is a plus but not required.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.