Administrative Assistant

Kelly Services; Springfield (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Kelly Services is seeking two Administrative Assistants to support the Shared Services Operations team in Springfield, OH. The role focuses on processing checks, handling documents, and coordinating with multiple clients in a fast-paced office environment.

Candidates should be detail-oriented, organized, and proficient with Windows 365 applications. The position runs Monday through Friday, 7:00 AM to 3:30 PM, totaling 40 hours weekly, at $19.00 per hour, on-site in Springfield, OH 45505.

Qualifications

• Office experience and proficiency with Windows 365 applications (Outlook, Excel, Word, Teams).
• High attention to detail and a reliable work ethic.
• Ability to occasionally work overtime as needed.
• Strong history of teamwork and collaboration.
• Comfortable with the physical requirements of the job, including standing, sitting, and walking as needed.
• Consistent employment record; candidates with multiple employment lapses may not be considered.

Responsibilities

• Accurately log and process checks, manage documents, and work through office queues.
• Communicate professionally with insurance carriers both through inbound and outbound calls.
• Provide support across teams to meet client requirements and maintain service quality standards.
• Research and resolve items received via faxes, reports, tasks, correspondence, and refund/return checks.
• Follow established procedures and company guidelines in all tasks.
• Take on additional projects or duties as assigned, sometimes with short notice.

Skills

Office experience

Windows 365 apps

Attention to detail

Teamwork

Overtime availability

Physical stamina

Reliability

Job description

Administrative Assistant, Springfield, OH

Are you detail-oriented, organized, and skilled with office processes? We are seeking two Administrative Assistants for our Shared Services Operations team in Springfield, OH.

Position Summary

As part of the Shared Services Operations team, you will play a key role in supporting daily office functions and maintaining operational efficiency. This position is perfect for those who thrive in a collaborative, multi-client environment and are comfortable adapting to changing priorities.

Key Responsibilities

• Accurately log and process checks, manage documents, and work through office queues.
• Communicate professionally with insurance carriers both through inbound and outbound calls.
• Provide support across teams to meet client requirements and maintain service quality standards.
• Research and resolve items received via faxes, reports, tasks, correspondence, and refund/return checks.
• Follow established procedures and company guidelines in all tasks.
• Take on additional projects or duties as assigned, sometimes with short notice.

Requirements

• Office experience and proficiency with Windows 365 applications (Outlook, Excel, Word, Teams).
• High attention to detail and a reliable work ethic.
• Ability to occasionally work overtime as needed.
• Strong history of teamwork and collaboration.
• Comfortable with the physical requirements of the job, including standing, sitting, and walking as needed.
• Consistent employment record; candidates with multiple employment lapses may not be considered.

Job Details

• Schedule: Monday – Friday, 7:00 AM – 3:30 PM (includes a 30-minute lunch)
• Hours: 40 hours per week
• Compensation: $19.00 per hour
• Location: Springfield, OH 45505
• Contingent Role

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affiantive Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.