Administrative Assistant

Evergreen Real Estate Group; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Evergreen Real Estate Group in Richmond, VA is seeking an Administrative Assistant to support two award-winning communities. You will handle office and resident onboarding, greet residents, assist with move-ins, and help ensure smooth daily operations.

Responsibilities include leasing compliance support, processing rent and deposits, coordinating maintenance, and assisting with market surveys and resident/vendor feedback.

Qualifications

• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational and multitasking abilities.
• Professional written and verbal communication.
• Ability to understand and follow compliance regulations (Fair Housing, ADA, OSHA).

Responsibilities

• Provide clerical and administrative support to the Property Manager.
• Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
• Assist with resident move-ins, orientations, and maintaining positive relationships.
• Support leasing compliance and resident file management.
• Process rent payments, track accounts payable, and prepare deposits.
• Coordinate maintenance work orders and communicate with the maintenance team.
• Support market surveys and outreach efforts to engage residents and vendors.

Skills

Organizational skills

Communication skills

Customer service

Time management

Tools

MS Office

Job description

Summary:This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.Why Evergreen?Evergreen Real Estate Group is a fully integrated real estate company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact.What You’ll DoAs an Administrative Assistant, you’ll play a vital role in supporting two award-winning communities, each designed to provide high-quality, welcoming homes for residents. You’ll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.Key ResponsibilitiesOffice & Resident SupportProvide clerical and administrative support to the Property Manager.Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.Assist with resident move-ins, orientations, and maintaining positive relationships.Compliance & Regulatory SupportEnsure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).Support leasing compliance, including certification processes and resident file management.Financial & Leasing AssistanceHelp process rent payments, track accounts payable, and prepare deposits.Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.Maintenance CoordinationReceive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.Marketing & Community EngagementMaintain the property’s waiting list, conduct market surveys, and support outreach efforts.Encourage and facilitate resident and vendor feedback through online reviews.What You BringA passion for helping people and creating a positive living experience for residents.1-3 years of administrative, leasing, or customer service experience preferred.Strong organizational skills with the ability to multitask in a fast-paced environment.Professional communication skills – written and verbal.Ability to understand and follow compliance regulations.