Administrative Assistant

Evergreen Real Estate Group; Chicago (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Evergreen Real Estate Group is a fully integrated real estate company focused on creating thriving housing communities. As an Administrative Assistant, you will support two award-winning properties, handling clerical tasks, resident inquiries, move-ins, and leasing coordination to ensure a welcoming living experience for residents.

You’ll assist with compliance, including Fair Housing and ADA standards, and help manage documents, payments, and communications across both properties.

Qualifications

• Candidates should demonstrate strong organizational habits and the ability to multitask in a fast-paced setting.
• Solid customer service mindset with a professional communication style, both written and verbal.
• Ability to understand and follow compliance requirements related to Fair Housing, ADA, OSHA, etc.

Responsibilities

• Provide clerical and administrative support to the Property Manager.
• Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
• Assist with resident move-ins, orientations, and maintaining positive relationships.

Skills

Organizational skills

Customer service

Professional communication

Multitasking

Compliance awareness

Job description

Why Evergreen?Evergreen Real Estate Group is a fully integrated real estate company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact.What You’ll DoAs an Administrative Assistant, you’ll play a vital role in supporting two award-winning communities, each designed to provide high-quality, welcoming homes for residents. You’ll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.Key ResponsibilitiesOffice & Resident SupportProvide clerical and administrative support to the Property Manager.Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.Assist with resident move-ins, orientations, and maintaining positive relationships.Compliance & Regulatory SupportEnsure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).Support leasing compliance, including certification processes and resident file management.Financial & Leasing AssistanceHelp process rent payments, track accounts payable, and prepare deposits.Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.Maintenance CoordinationReceive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.Marketing & Community EngagementMaintain the property’s waiting list, conduct market surveys, and support outreach efforts.Encourage and facilitate resident and vendor feedback through online reviews.What You BringA passion for helping people and creating a positive living experience for residents.1-3 years of administrative, leasing, or customer service experience preferred.Strong organizational skills with the ability to multitask in a fast-paced environment.Professional communication skills – written and verbal.Ability to understand and follow compliance regulations.