Administrative Assistant

Goodwill Industries of Northwest North Carolina, Inc.; Richardson (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

403(b) Retirement Savings Plan

Employee Assistance Program

Employee Referral Program

Quarterly Incentive Programs

Corporate Discount Programs

Medical Insurance

Prescription Coverage

Dental and Vision Coverage

Flex Spending Accounts

Short & Long-Term Disability

Life Insurance

Tuition Reimbursement

Job summary

Goodwill Industries of Northwest North Carolina, Inc. seeks an Administrative Assistant to provide exceptional customer service for participants and guests at our workforce development center.

You will check in arrivals, guide with information, and track data for the Mission Advancement team. Responsibilities include entering information into the Goodwill system, tracking in CaseWorthy, answering calls, supporting shipping/receiving, and preparing Word/Excel reports as required.

Qualifications

• Office/clerical experience preferred.
• Strong Microsoft Office, Outlook and internet skills required.
• Strong professional written and verbal communication skills required.

Responsibilities

• Welcoming and checking in all participants and guests.
• Assisting participants in entering information into the Goodwill system.
• Tracking information in CaseWorthy.
• Providing relevant information to participants.
• Answering the main phone line, answering general questions, and distributing calls, as needed.
• Provide support for shipping and receiving for all departments.
• Prepare reports in Microsoft Word or Excel as required.

Skills

Office/clerical experience

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Job Summary

The Administrative Assistant provides exceptional customer service supporting our participants and guests as they arrive at our workforce development center. The Administrative Assistant is responsible for checking in our participants and guests when they arrive, providing accurate information and resources, and tracking information for our Mission Advancement team.

• Welcoming and checking in all participants and guests.
• Assisting participants in entering information into the Goodwill system.
• Tracking information in CaseWorthy.
• Providing relevant information to participants.
• Answering the main phone line, answering general questions, and distributing calls, as needed.
• Provide support for shipping and receiving for all departments.
• Prepare reports in Microsoft Word or Excel as required.

Education

High school diploma or equivalent.

Qualifications

• Office and/or clerical experience preferred.
• Strong Microsoft Office, Outlook and internet skills required.
• Strong professional written and verbal communication skills required.

Benefits

• Paid Time Off (PTO)
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs
• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

EOE. E-Verify Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.