Program Assistant - Pleasant Hill

Goodwill of North Georgia; Duluth (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Goodwill of North Georgia is seeking a Project Assistant to provide administrative support for Career Services and related programs. You will prepare financial documents, act as liaison with Finance, and generate performance reports to support staff and program goals.

The role requires a HS diploma (or GED) with experience, or an Associate's degree with related duties. Flexibility in hours and location, strong communication, and reliable transportation are important.

Qualifications

• High School Diploma or GED with 3+ years of general office duties.
• Associate's degree with 2+ years of general office duties.
• Typing 65 WPM with 95% accuracy; strong reading/writing/math at HS level.

Responsibilities

• Provide administrative support to the assigned program team to achieve goals.
• Prepare and verify financial documents: billing, invoices, POs, expense reports, check requisitions.
• Coordinate timesheets and payroll distribution; manage petty cash and office supplies.
• Maintain participant records and data entry in the participant database; assist with meetings and trainings.

Skills

Typing 65 WPM

Confidential data handling

Interpersonal skills

Flexible hours/location

Public relations

Education

High School Diploma or GED + 3 years experience

Associate's degree in business/administration/clerk/CS + 2 years experience

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Are you a person who loves to provide administrative support to ensure the success of a program's financial, mission, training, team and marketing goals? Come be a part of something worthwhile. When you work with Goodwill of North Georgia you'll receive valuable training, experience and benefits.

What we're looking for:

Requirements:

• High School Diploma or GED and at least three (3) years' experience in general office duties.
• Associate's degree in business, administration, customer service, clerical, computer sciences, or closely related field and at least two (2) years' experience in general office duties.
• Must possess keyboarding/typing skills of 65 WPM with 95% accuracy, academic skills in reading, writing, and math must be at high school level, must possess computer skills to include Microsoft Word, Excel, Access, and Outlook software packages.
• The applicant should be able to maintain the handling of confidential information, as well as the ability to prioritize competing tasks.
• Ability to be flexible in hours and work location (within the service area) to accommodate the needs of the Program and Goodwill.
• Must have excellent interpersonal skills, respectful of persons served and be adept in public relations.
• Must have reliable transportation and a clean motor vehicle report (MVR).

Working Environment Conditions/Requirements:

• The ability to push, pull and lift 20lbs. with or without accommodations.
• Must be able to safely operate a vehicle and have a valid driver's license.
• Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.

Preferences:

• Bachelors or Associates degree in related field
• Bi-Lingual (Spanish)

What you'll be doing:

As a Project Assistant you will provide administrative services as assigned in support of the division, Career Services, and the mission of Goodwill of North Georgia. Last year Goodwill of North Georgia helped put over 20,000 people to work and we want this year to be even better!

• Provide administrative support to the assigned program team(s) to ensure the success of the program's financial, mission, training, team and marketing goals.
• Prepare and verify financial documents, including billing, invoices, purchase orders, expense reports, check requisitions for Career Services programs and staff.
• Act as a liaison between the Finance Department and Career Services to solve discrepancies in financial documents and report errors to designated supervisor.
• Prepare performance reports for the appropriate program(s).
• Submit staff and participants' timesheets to the payroll department, receive checks from payroll by program, distribute paychecks and secure checks that have not been claimed.
• Responsible for petty cash and check cashing.
• Coordinate the ordering of office supplies.
• Coordinate purchase of postage and shipping/mailing supplies, if applicable.
• Receive and process all referral requests for services.
• Create and maintain participant records for all referrals; including all participants referred, accepted and discharged into a service program with Goodwill.
• Serve as the primary data entry person for all participant information entered into the participant database.
• Provide administrative support to the staff as requested.
• Ensure adequate supplies of general forms, training materials, and curriculum materials are available for staff.
• Assist with meetings and trainings by copying agendas, taking minutes, ordering refreshments and picking up supplies, as needed.
• Prepare annual individual training plan (ITP) for work and professional development, and report progress in achieving goals.
• Maintain training and meeting attendance records.
• Participate in internal and external audits.
• Participate in cross divisional teams.
• Provide mandatory reporting on all maintenance, safety and health concerns associated with assigned programs and sites.
• Provide information via the telephone for public inquiries regarding all the training programs and services rendered at Goodwill.
• Greet or provide receptionist duties as necessary for callers, visitors, and executives.
• Act as liaison between the Goodwill staff, VR counselors and other referring partners, employers, program participants and their families.
• Attend all meetings and trainings pertaining to this position.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.