Administrative Assistant

McCloskey Mechanical; Raleigh (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

McCloskey Mechanical Contractors, Inc. is seeking an Administrative Assistant for the HVAC Service Department.

The role supports the Service Manager with data reporting, Excel spreadsheets, scheduling inspections, and coordinating with contractors and government liaisons. Candidate should be detail-oriented, able to multi-task with minimal direction, and capable of handling customer inquiries with calm professionalism under pressure.

Qualifications

• Must be able to multi-task, with little direction, set priorities, and be detail-oriented and self-motivated.
• Support the Service Manager with data compilation reporting, Excel spreadsheets and statistical information.
• Have experience with Microsoft Office.
• Maintain business continuity and flow of scheduled work.
• Write, edit, and proofread correspondence and documents.

Responsibilities

• Support the Service Manager with data compilation and reporting and Excel spreadsheets.
• Coordinate scheduling and dispatching of service technicians.
• Create work orders using company software and assist with invoicing.
• Collaborate with contractors, project managers, and government liaisons.
• Diligently manage communications and respond to customer inquiries.
• Demonstrate problem-solving and independent decision-making under pressure.

Skills

Multi-tasking

Data compilation

Excel

Microsoft Office

Team player

Problem solving

Communication

Prioritization

Customer service

Attention to detail

Tools

Foundation database

Dispatch software

Invoicing software

Job description

Raleigh, United States | Posted on 11/17/2025

• Salary $16-$20 /hour (based on experience)
• State/Province North Carolina
• Country United States

Job Description

McCloskey Mechanical Contractors, Inc. is looking for anAdministrative Assistant for the HVAC Service Department.

The following are requirements and daily tasks that will beperformed by the right candidate:

• Mustbe able to multi-task, with little direction, set priorities, and bedetail-oriented and self-motivated.
  
• Supportthe Service Manager with data compilation reporting, Excel spreadsheetsand statistical information.
  
• Haveexperience with Microsoft Office
  
• Maintainbusiness continuity and flow of scheduled work.
  
• Write,edit, and proofread correspondence and documents.
  
• Worksas a team member on projects, assignments, and tasks.
  
• Workwith Contractors and Project Managers.
  
• Workwith Government Liaisons.
  
• Haveexceptional ability to problem solve and make decisions independently andprioritize work flow.
  
• Remaincalm and courteous when dealing with difficult situations involvingcustomers and employees, solving issues, concerns and difficultsituations.
  

Requirements

• Applyingfor Permits and Scheduling Final Inspections; experience is a plus.
  
• GovernmentContract fulfillment and bidding process; experience is a plus.
  
• Demonstrateprofessional and interpersonal relationship skills.
  
• Reportto National Service Operations Coordinator.
  
• Schedulingand Dispatching of Service Technicians using the Foundation data base.
  
• Creatingwork orders, and working with Company Software for dispatching, creatinginvoices, etc.
  
• Demonstratestrong customer service problem solving skills and decision-making.
  
• Demonstrateskills showing initiative, personal responsibility, and accountability.
  
• Strongworking knowledge of managing two-way communications.
  
• Abilityto handle multiple tasks simultaneously and maintain composure underpressure in a fast-paced environment while meeting deadlines.
  
• Demonstratespeed and accuracy in the completion of tasks.
  
• Maintaina "can do" attitude.
  
• A teamplayer who contributes and works with others accomplishing results.