Administrative Assistant

Transitions At Home; Mount Horeb (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k plan

Tuition reimbursement

Paid time off

Job summary

Transitions At Home in Wisconsin is seeking a full-time Administrative Assistant to support our Home Health team. The role emphasizes organized, dependable, and professional front-office operations, processing referrals and patient information accurately and timely.

You will handle EMR data entry, manage communications with hospitals and clinics, answer calls, and maintain confidentiality in a fast-paced healthcare office. Prior medical office experience strongly preferred.

Qualifications

• Medical Assistant degree, diploma, or certificate required.
• Healthcare-related education (e.g., Medical Office Administration, Health Information Technology) will be considered.
• Experience with EMR/EHR systems preferred.
• Strong organizational and data-entry skills required.
• Professional telephone and customer service skills expected.

Responsibilities

• Receive, process, and track incoming home health referrals.
• Enter patient demographics, insurance, physician, and referral info into EMR.
• Review referrals for completeness and follow up for missing docs.
• Maintain accurate electronic medical records and file documents.
• Communicate with hospitals, physician offices, clinics, and referral sources.
• Answer calls and provide receptionist/front-office support.

Skills

Organized

Detail-oriented

Self-motivated

Professional telephone skills

Customer service

Data-entry

Strong computer skills

Education

Medical Assistant degree, diploma, or certificate

Medical Office Administration or related healthcare education

Tools

EMR/EHR

Job description

Transitions At Home, is currently seeking to hire a full-time Administrative Assistant. We are seeking an organized, dependable, and professional Administrative Assistant to join our Home Health team. This position plays an important role in supporting daily agency operations and ensuring referrals and patient information are processed accurately and timely.

Key Responsibilities

• Receive, process, and track incoming home health referrals.


• Enter new patient demographic, insurance, physician, and referral information into the electronic medical record (EMR).


• Review referrals for completeness and follow up for missing documentation.


• Maintain accurate and organized electronic medical records.


• Scan, upload, file, and retrieve patient documentation.


• Communicate with hospitals, physician offices, clinics, skilled nursing facilities, patients, families, and other referral sources.


• Answer incoming telephone calls and provide professional receptionist/front-office support.


• Route clinical questions and concerns to appropriate clinical staff.


• Process incoming faxes, medical records, orders, and other correspondence.


• Assist clinical and administrative staff with daily office operations.


• Maintain patient confidentiality and comply with HIPAA requirements.


• Perform additional administrative and office duties as assigned.

Hours: Full-Time Location: On-Site

• 40 hours per week 8:00 am - 4:30pm


• Monday through Friday


• No Holidays or Weekends

We Offer a Competitive Wage and Benefits to Eligible Employees that Include:

• $20- $23 per hour starting wage, depending on experience


• Flexible Schedules


• Insurance (health, dental, vision, life, short-term disability, accident, etc.)


• 401k (with company match)


• Flexible Spending Accounts (Medical and Dependent Care)


• Educational Opportunities to assist with career advancement


• Tuition Reimbursement Program


• Employee Referral Program


• Employee Assistance Program


• Generous Paid Time Off - starting at 90 days upon hire


• On demand pay, with direct deposit

What We’re Looking For:

We are looking for someone who is organized, detail-oriented, self-motivated, and comfortable working in a busy healthcare environment. The successful candidate will communicate effectively with patients, healthcare providers, referral sources, and team members while helping ensure smooth and efficient office operations.

Home health experience is a plus, but we are willing to consider candidates with strong medical office or healthcare administrative experience.

Qualifications / Job Requirements:

• Medical Assistant degree, diploma, or certificate required.


• Other healthcare-related education such as Medical Office Administration, Health Information Technology, Medical Billing/Coding, Healthcare Administration, or similar education will be considered.


• Previous medical office, home health, hospice, hospital, clinic, or other healthcare experience preferred.


• Knowledge of medical terminology is preferred.


• Experience with electronic medical records (EMR/EHR) preferred.


• Strong computer and data-entry skills.


• Excellent organizational skills and attention to detail.


• Professional telephone and customer service skills.


• Ability to multitask and prioritize in a fast-paced healthcare environment.


• Must maintain confidentiality and demonstrate professionalism and dependability.

Transitions At Home, a non-profit home health organization serving Central Wisconsin, provides quality care, safety, and well-being in each patient's home. Our team of healthcare professionals strive to promote compassion, comfort, and dignity while our patients heal comfortably in their home. To learn more about Transitions At Home, visit our website at www.transitionsathome.org

What you can expect from us upon our receipt of your application:

• Hiring manager will contact you within 1-2 business days of your application submission


• Complete 1-2 interview(s) and meet with immediate supervisor and mentor


• Upon receiving the job offer, review job description, and complete new-hire tasks and onboarding paperwork (via the Paycor app)


• Receive name badge, keys, and tour of the community


• Paid New-Hire Orientation


• Receive continuous training from mentor as you continue to provide exceptional care to our residents

Our core values are based on five pillars: Do the right thing, Foster positive relationships, Be committed, Be innovative, and Coach, guide and lead.