Administrative Assistant

Adecco US, Inc.; Miami (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term Disability

EAP

401(k) Plan

Commuter Benefits

Paid Sick Leave

Holiday Pay

Voluntary Benefits

Job summary

Alliance for Aging, Inc. in the Doral/Miami area is seeking an Administrative Assistant to provide administrative, clerical, and customer service support to leadership, staff, and clients seeking long-term care services.

The role reports to the ADRC Director and helps daily operations run smoothly. The position is full-time, Monday–Friday, with an hourly wage of $16.50 and a comprehensive benefits package through Adecco.

Qualifications

• Associate Degree preferred.
• Minimum of 3 years of administrative experience, preferably in health or human services.
• Strong customer service and communication skills.
• Professional telephone etiquette.
• Ability to work with older adults and the general public.
• Proficient with Microsoft Office applications (Word, Excel, Outlook, Teams).
• Strong organizational and multitasking skills.
• Detail-oriented with excellent follow-up and problem-solving abilities.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Provide administrative and clerical support to the ADRC Director and department staff.
• Answer and direct incoming calls professionally.
• Assist clients seeking information regarding long-term care and community services.
• Review client referrals and help resolve concerns or complaints.
• Prepare reports and maintain departmental records in various software systems.
• Assist with data entry and record maintenance in the eCIRTS database.
• Coordinate correspondence, filing, scanning, archiving and document management.
• Support staff and supervisors with administrative projects.
• Monitor appointments, cancellations, and client activity documentation.
• Provide guidance on application and eligibility processes.
• Assist with emergency preparedness and disaster response activities.

Skills

Customer service

Communication

Telephone etiquette

Organizational skills

Multitasking

Detail-oriented

Confidentiality

Problem-solving

Education

Associate Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Administrative Assistant

Adecco is currently assisting Alliance for Aging, Inc. in recruiting for an Administrative Assistant position in the Doral/Miami area. This is an excellent opportunity for an organized, detail-oriented professional who enjoys providing administrative support and working in a fast-paced human services environment.

Doral, FL Area

$16.50 per Hour

Full-Time | Monday-Friday

Excellent Benefits Available Through Adecco

Adecco offers a comprehensive benefits package that may include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term Disability
• Employee Assistance Program (EAP)
• 401(k) Plan
• Commuter Benefits
• Paid Sick Leave (where applicable)
• Holiday Pay (upon eligibility)
• Additional Voluntary Benefits

About the Role

The Administrative Assistant will support the Aging & Disability Resource Center (ADRC) department by providing administrative, clerical, and customer service support to leadership, staff, and clients seeking long-term care services. This position reports directly to the ADRC Director and plays a key role in ensuring daily operations run efficiently.

Responsibilities

• Provide administrative and clerical support to the ADRC Director and department staff
• Answer and direct incoming phone calls in a professional manner
• Assist clients seeking information regarding long-term care and community services
• Review client referrals and assist with resolving concerns or complaints
• Prepare reports and maintain departmental records using various software systems
• Assist with data entry and record maintenance in the eCIRTS database
• Coordinate correspondence, filing, scanning, archiving, and document management
• Support departmental staff and supervisors with administrative projects
• Monitor appointments, cancellations, and client activity documentation
• Provide guidance and information regarding application and eligibility processes
• Assist with emergency preparedness and disaster response activities as needed
• Perform additional duties as assigned

Qualifications

Associate Degree preferred

Minimum of 3 years of administrative experience, preferably in a healthcare, social services, or human services environment

Strong customer service and communication skills

Professional telephone etiquette

Ability to work effectively with older adults and the general public

Proficient with Microsoft Office applications, including Word, Excel, Outlook, and Teams

Strong organizational and multitasking skills

Detail-oriented with excellent follow-up and problem-solving abilities

Ability to maintain confidentiality and handle sensitive information

Preferred Experience

• Aging services or healthcare industry experience
• Case management or social service support experience
• Experience working with client databases or reporting systems
• Previous supervisory or lead administrative experience

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled

Pay Details

$16.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.