Administrative Assistant

Keystone Cooperative, Inc.; Pipestone Township (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Keystone Cooperative, Inc. in Michigan is seeking an organized Administrative Assistant to support the branch with customer service, accounts receivable, and clerical duties. The role involves handling high volumes of calls, processing payments, and maintaining filing systems.

You will work closely with staff to verify and respond to contracts, balance cash drawer daily, and help with special projects while meeting tight deadlines.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Detail oriented with accuracy under tight deadlines.
• Ability to multitask and work with minimal supervision.

Responsibilities

• Handle high volume phone calls professionally.
• Process payments, orders, and customer requests accurately.
• Balance cash drawer daily and manage daily mail.
• Assist with accounts receivable and contract processing.

Skills

Communication skills

Organizational skills

Multi-tasking

Analytical skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job DescriptionApproximately 8 am to 4:30 pm with some flexibility as neededPosition Overview: The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.Duties and Responsibilities: Include but are not limited to:Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.Handle station duties such as: empty trash, clean pumps, supply towels and washer fluid, inventory, fill propane cylinders, clean office/bathrooms, stock and order suppliesActively communicate with customers to adjust billing, answer questions, etc.Process payments, orders, and requests accurately.Reconcile, process and file necessary paperwork.Process electronic files via email.Compile and submit finalized documentation.Download reports.Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.Balance cash drawer dailyCompiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.Responsible for purchasing general office and break room supplies.Assist with special projects as needed.Performs other duties as assigned.Skills and Qualifications:Strong verbal, and written, communication skills.Proficient with Microsoft Office SuiteExcellent organizational skills and the ability to work well within strict time frames.Detail oriented with the ability to process work accurately with minimal errors.Ability to perform multiple tasks simultaneously.Strong analytical skills and accurately calculate prices.Ability to work without supervision and make appropriate decisions.Work well in a team environment.Education and Experience:High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.