Administrative Assistant

Pellitteri Waste Systems; Madison (WI); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Competitive weekly pay

Paid time off

Health insurance options

Dental insurance

Vision insurance

401k plan with match

Job summary

Pellitteri Waste Systems, a longstanding family-owned business in Madison, WI, seeks an experienced Administrative Assistant to join a friendly team. This role offers flexible hours with either full-time or part-time engagement, compensation at $23.00 per hour, and opportunities for growth within a company that values integrity and service.

You will support internal teams, handle reporting, coordinate with Dispatch/Operations/Sales, and help maintain a knowledge base of services.

Qualifications

• Ability to think critically and problem-solve with creative solutions.
• Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
• Previous experience with administrative assistance in any industry.
• Familiarity with or the ability to learn our service area of South Central Wisconsin.
• Ability to prioritize, multitask, be detail-oriented and efficient.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Provide a high level of internal support for informational requests, troubleshooting service issues and coordinate efforts with Dispatch, Operations, and Sales.
• Assist the Customer Service and Sales Departments with reporting and verifying complaint data for commercial and residential customers.
• Prepare service request changes for transactional add-on sales to existing customers.
• Participate in planning and improvement of departmental processes relating to administrative duties.
• Occasionally handle customer inquiries regarding recycling and waste hauling or processing services.
• Develop and maintain a knowledge base of evolving services.
• Other relevant duties as assigned.

Skills

Critical thinking

MS Office

Administrative experience

Community familiarity

Multitasking

Communication

Tools

Word processing

Spreadsheets

Calendars

Job description

Madison, WI, USA

Compensation: $23.00/hour

Employment Type: Full-Time or Part-Time (Flexible hours!)

Why Work Here?

Pellitteri Waste Systems was truly humbled to receive the 2025 Family Business of the Year Award from In Business Madison. We are a family owned business that puts integrity, passion and pride into all of our client relationships.

Do you consider yourself the BEST OF THE BEST in the Customer Service/Administrative field? If so, we have a great team for you to join! Enjoy working for a growing family owned business that has been locally owned and operated for over 70 years. We are searching for an experienced, positive and enthusiastic full time Administrative Assistant to join our team! Check out our CS Recruitment Video at https://youtu.be/cBnlmguF9-Y.

We Offer

• Competitive weekly pay
• Paid time off
• Free and low-cost Health Insurance options, dental and vision insurance
• 401k plan, with a generous match of up to 4%

Responsibilities

• Provide a high level of internal support for informational requests, troubleshooting service issues and coordinate efforts with Dispatch, Operations, and Sales
• Assist the Customer Service and Sales Departments with reporting and verifying complaint data for commercial and residential customers
• Prepare service request changes for transactional add-on sales to existing customers
• Participate in planning and improvement of departmental processes relating to administrative duties
• Occasionally handle customer inquiries regarding recycling and waste hauling or processing services
• Develop and maintain a knowledge base of evolving services
• Other relevant duties as assigned

Qualifications

• Ability to think critically and problem-solve with creative solutions
• Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
• Previous experience with administrative assistance in any industry
• Familiarity with or the ability to learn our service area of South Central Wisconsin
• Ability to prioritize, multitask, be detail-oriented and efficient
• Positive and professional demeanor
• Excellent written and verbal communication skills

About Pellitteri Waste Systems, Inc.

Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc. is An Equal Opportunity / Affidative Action Employer.

Company website: http://www.Pellitteri.com

Company address: 7035 Raywood Road, Madison WI 53713