Administrative Assistant — CS & Operations Support (Flexible Hours)

Pellitteri Waste Systems; Madison (WI); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Competitive weekly pay

Paid time off

Health insurance options

Dental insurance

Vision insurance

401k plan with match

Job summary

Pellitteri Waste Systems, a longstanding family-owned business in Madison, WI, seeks an experienced Administrative Assistant to join a friendly team. This role offers flexible hours with either full-time or part-time engagement, compensation at $23.00 per hour, and opportunities for growth within a company that values integrity and service.

You will support internal teams, handle reporting, coordinate with Dispatch/Operations/Sales, and help maintain a knowledge base of services.

Qualifications

• Ability to think critically and problem-solve with creative solutions.
• Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
• Previous experience with administrative assistance in any industry.
• Familiarity with or the ability to learn our service area of South Central Wisconsin.
• Ability to prioritize, multitask, be detail-oriented and efficient.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Provide a high level of internal support for informational requests, troubleshooting service issues and coordinate efforts with Dispatch, Operations, and Sales.
• Assist the Customer Service and Sales Departments with reporting and verifying complaint data for commercial and residential customers.
• Prepare service request changes for transactional add-on sales to existing customers.
• Participate in planning and improvement of departmental processes relating to administrative duties.
• Occasionally handle customer inquiries regarding recycling and waste hauling or processing services.
• Develop and maintain a knowledge base of evolving services.
• Other relevant duties as assigned.

Skills

Critical thinking

MS Office

Administrative experience

Community familiarity

Multitasking

Communication

Tools

Word processing

Spreadsheets

Calendars

Job description

Pellitteri Waste Systems, a longstanding family-owned business in Madison, WI, seeks an experienced Administrative Assistant to join a friendly team. This role offers flexible hours with either full-time or part-time engagement, compensation at $23.00 per hour, and opportunities for growth within a company that values integrity and service.

You will support internal teams, handle reporting, coordinate with Dispatch/Operations/Sales, and help maintain a knowledge base of services.