Administrative Assistant

Crowninshield Management Corporation; Lynn (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

The Administrative Assistant will provide general office supportive services, working closely with all office personnel and clients to enhance our housing services and communications. The role is based in Lynn and requires full-time hours Monday to Friday, 8:30 am–5:00 pm.

You will be the first point of contact for residents, handle requests, and support leasing processes and lease renewals while ensuring compliance with applicable policies.

Responsibilities

• The first point of contact with residents and provides a high level of customer service
• Communicates with residents regarding questions or concerns and takes steps to resolve issues or refer them to appropriate associates
• Develop forms and systems for the organization of the office and documentation, which may include inventories and master lists/charts, outlook calendars, computer directories of files
• Takes and enters accurate work orders and works closely with contractors and maintenance to ensure that jobs are handled appropriately and promptly
• Maintains working knowledge of leasing policies and procedures and assists with performing functions related to leasing and lease renewal
• Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
• Responsible for providing general office supportive services, including but not limited to typing, filing, copying, faxing, collating, maintaining computer and hard files, answering multi-telephone lines, maintaining office inventory and ordering authorized office supplies, arranging for repairs and servicing of office equipment, accepting reviewing, and entering rental applications, maintain and update waiting list, schedule appointments, preparing routine correspondence, screening and distributing incoming mail, and delivering correspondences to apartments as needed.

Job description

Job Title:

Administrative Assistantfor Harbor Loft Apartments

Location:

Lynn

Type of Position:

Full-Time (M-F, 8:30-5pm) 37.5 hrs/wk

Job Summary:

The Administrative Assistant will provide general office supportive services, working closely with all office personnel and clients to enhance our housing services and communications.

Duties and Responsibilities:

• The first point of contact with residents and provides a high level of customer service
• Communicates with residents regarding questions or concerns and takes steps to resolve issues or refer them to appropriate associates
• Develop forms and systems for the organization of the office and documentation, which may include inventories and master lists/charts, outlook calendars, computer directories of files
• Takes and enters accurate work orders and works closely with contractors and maintenance to ensure that jobs are handled appropriately and promptly
• Maintains working knowledge of leasing policies and procedures and assists with performing functions related to leasing and lease renewal
• Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
• Responsible for providing general office supportive services, including but not limited to typing, filing, copying, faxing, collating, maintaining computer and hard files, answering multi-telephone lines, maintaining office inventory and ordering authorized office supplies, arranging for repairs and servicing of office equipment, accepting reviewing, and entering rental applications, maintain and update waiting list, schedule appointments, preparing routine correspondence, screening and distributing incoming mail, and delivering correspondences to apartments as needed.

Equal Opportunity Employer Statement:

It is Crowninshield Management Corporation’s policy to provide equal opportunity in employment, development and advancement for all qualified persons without regard to race, color, sex, victims of domestic violence, pregnancy, age, religion, national origin, ancestry, sexual orientation, gender identity, physical or mental disability, veteran status, military service, application for military service, genetic information or any other characteristic protected under applicable law.