Office Assistant (Temporary 6-8 months)

Ingerman Group; Clinton (NJ); Híbrido; USD 38.000 - 46.000; Jornada completa

Descripción de la vacante

The Ingerman Group is seeking a proactive Office Assistant to support Spruce Run community operations in Clinton, NJ for a 6-8 month term. You will handle phones, greet residents, process rent payments, file, and assist with lease paperwork and data entry in Yardi, contributing to smooth property operations.

Ideal candidates have at least two years of admin experience, a high school diploma, strong communication skills, and proficiency in Microsoft Office, with flexibility and reliability to

Formación

• High school diploma or GED required.
• Minimum of two years of administrative experience, preferably in an office setting.
• Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly preferred.
• Scheduling flexibility based on business needs.
• Sound interpersonal skills.
• Strong written and verbal communication skills.
• Advanced customer service and problem-solving skills.
• Advanced organizational and time management skills.
• Technically proficient in Microsoft Office.
• Ability to work in a fast-paced, action-oriented environment.
• Ability to establish relationships across the organization and at various hierarchical levels.
• Ability to travel up to 10% of the time.

Responsabilidades

• Answers phones and greets residents and visitors as the first point of contact.
• Manages files and coordinates rent payment processing and batching.
• Inputs and tracks work orders and lease/rental documents.
• Supports lease up activities and initial rental applications.
• Coordinates mailings to residents and applicants.
• Assists in preparing departmental budgets and expense allowances.
• Enters rent information into Yardi accurately and timely.
• Coordinates repairs or maintenance requests for properties.

Conocimientos

Interpersonal skills

Written and verbal communication

Customer service

Problem-solving

Organizational skills

Time management

Fast-paced environment

Relationship building

Travel up to 10%

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Description

Job Summary

The Office Assistant is responsible for executing administrative tasks associated with successful property operation. This includes answering phones, greeting residents and visitors, making copies and faxing documents, inputting, managing, and closing out work orders, creating new files, managing existing files, collecting and batching rent payments, and coordinating mailings to residents and applicants.

This position is temporary position for 6-8 months supporting the lease up at our Spruce Run community in Clinton, NJ.

Essential Job Functions

• Models and instills company mission and values within all employees
• Champions continuous improvement and regularly advocate strategies to enhance resident satisfaction, work processes and property performance
• Prepares reports, presentations, memorandums, proposals, and correspondence
• Schedules appointments and meetings for property management
• Serves as the primary point-of-contact for resident inquires
• Resolves resident conflict through de-escalation strategies
• Assists in the preparation of departmental budgets and expense allowances
• Tracks inventory of office supplies and order more of what is needed as approved
• Assists in the completion of the initial rental application
• Assists in the preparation of leases or rental agreements
• Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
• Enters rent information into Yardi in a timely and accurate manner
• Assists in coordinating requests for repairs or maintenance, upkeep, and refurbishment at property
• Adheres to Fair Housing Laws in all resident and prospect interactions
• Other duties as assigned

Requirements

Knowledge, Skills, and Abilities

• High school diploma or GED required
• Minimum of two years of administrative experience, preferably in an office setting
• Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly preferred
• Scheduling flexibility based on business needs
• Sound interpersonal skills
• Strong written and verbal communication skills
• Advanced customer service and problem-solving skills
• Advanced organizational and time management skills
• Technically proficient in Microsoft Office
• Ability to work in a fast-paced, action-oriented environment
• Ability to establish relationships across the organization and at various hierarchical levels
• Ability to travel up to 10% of the time

Our Values

• Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
• Serve the Community: give back and pay it forward
• Drive to Achieve: ambition and determination – we can achieve anything we can imagine
• Purpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each other

#HP

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.