Administrative Assistant

Cove Property Management, LP; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Cove Communities is seeking an Administrative Assistant for the Mountain View Village community in West Hills. The role provides essential support to the Community Manager, handling guest relations, marketing activities, and administrative tasks to ensure smooth operations.

The ideal candidate has a high school diploma, experience in a property management office, and strong communication and organizational skills to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience in property management office preferred.
• Strong communication and organization skills.

Responsibilities

• Attract new customers and guests through active marketing and excellent customer service to enhance residents' living experience.
• Use Microsoft Office and web-based applications including email, financial systems, and Manage America property management system.
• Conduct regular park inspections.
• Understand and apply laws governing residential tenancies relevant to the community.
• Deliver notices to tenants and handle filing, phones, and scheduling for sales/rentals.
• Work extended hours at month-end for move-ins/outs and rent collection.
• Fill in for Community Manager when required.
• Represent Cove's culture and values in resident relations and communications.

Skills

Strong communication

Time management

Multi-tasking

Self-starter attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Manage America PM

Job description

This position will be at our Mountain View Village community in West Hills. The Administrative Assistant is primarily responsible for providing support to the Community Manager.

Primary Duties & Responsibilities

• Attract new customers and guests through active marketing, excellent customer service, and adding value to the living experience of our residents
• Understand and apply your skills in Microsoft Office applications, and other web-based applications including email, financial systems, and Manage America property management system
• Regular Park inspections
• Understanding and assistance with the laws governing Residential Tenancies appropriate to the community or resort
• Delivering of notice to tenants
• Filing, answering phones and scheduling appointments for sales/rentals
• Working extended hours at month-end for move ins/outs and rent collection
• Other assigned duties from the community manager
• Fill in for Community Manager when required
• Use resident relation and communication skills in keeping with the culture and values of Cove

Required Skills/Abilities:

• Strong communication skills both written and verbal.
• Ability to prioritize with effective time management and organizational skills.
• Strongly demonstrates ability to multi-task in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
• Adaptable and resourceful self-starter with a positive, can-do attitude.

Education and Experience

• High school diploma or equivalent
• Experience in Property Management office preferred.

Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who:

• Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.