Administrative Assistant

LHH; Leland (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

LHH Recruitment Solutions in North Carolina is seeking a detail-oriented Administrative Assistant to join our team. This contract role supports customer interaction, schedules, and cross-team communication, ensuring smooth operations.

Responsibilities include handling orders and invoicing, managing scheduling systems, coordinating with Accounts Payable, and supporting remote training sessions with other branches.

Qualifications

• Experience in customer service, scheduling, or a similar role.
• Proficiency in SAGE, Smart Sheets, Google Meets, and related software.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Ability to work collaboratively with internal teams and customers.

Responsibilities

• Serve as the primary contact for customer relations and ensuring a positive customer experience.
• Create and process purchase orders in SAGE and coordinate with Accounts Payable for timely payments.
• Utilize Smart Sheets and Google Meets to manage tasks and facilitate communication.
• Participate in remote training sessions via Microsoft Teams with other branches.
• Operate Service Trade to manage scheduling systems and assign technicians by skills and territory.
• Communicate with customers to confirm, schedule, and reschedule appointments.
• Process and manage credit card transactions for customer sales.
• Handle subcontractor invoices, ensuring accurate processing and payment.

Skills

Customer service

Scheduling

Communication

Organization

Teamwork

Microsoft Teams

Tools

SAGE

Smart Sheets

Google Meets

Service Trade

Microsoft Teams

Job description

LHH Recruitment Solutions seeking a detail-oriented and organized contract Administrative Assistant to join our team. This role involves direct interaction with customers, managing schedules, processing transactions, and ensuring seamless communication across teams.

Key Responsibilities:

• Serve as the primary point of contact for customer relations, ensuring a positive customer experience.
• Create and process purchase orders in SAGE and coordinate with Accounts Payable for timely payments.
• Utilize Smart Sheets and Google Meets to manage tasks and facilitate communication.
• Participate in remote training sessions via Microsoft Teams with other branches.
• Operate Service Trade to manage scheduling systems, assigning technicians based on skills and territory.
• Communicate with customers to confirm, schedule, and reschedule appointments.
• Process and manage credit card transactions for customer sales.
• Handle subcontractor invoices, ensuring accurate processing and payment.

Qualifications:

• Proven experience in customer service, scheduling, or a similar role.
• Proficiency in SAGE, Smart Sheets, Google Meets, and other relevant software systems.
• Strong organizational skills with an ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with internal teams and external customers.
• Experience with Service Trade or similar scheduling systems is a plus.