Administrative Assistant

ServiceMaster Restore®; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Free uniforms

Paid time off

Training & development

Vision insurance

Job summary

ServiceMaster Restore® is seeking an organized administrative assistant to support owners and management. You will handle data entry, follow-up calls, payment tracking, and customer interactions in a fast-paced office environment.

Strong writing and problem-solving skills are desirable, along with proficiency in Microsoft Office and CRM software. This role requires dependable, confidential handling of information and excellent time management.

Qualifications

• High school diploma or GED is required.
• Experience as an administrative assistant is preferred but not required.
• Proficient with Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Comfortable using multiple software types.
• Strong verbal and written communication skills.
• Excellent time management and organization.
• Able to handle highly confidential information.

Responsibilities

• Data input in office programs and CRM.
• Collect information from homeowners via next day follow up calls.
• Track payments.
• Answer calls, greet visitors, and resolve inquiries.
• May schedule appointments and meetings.
• Enter new jobs into ServiceMaster program.
• Collaborate with support staff on projects as needed.
• Follow up with customers on work performed.
• May call customers to collect payments.
• Understand ServiceMaster operating systems and services.

Skills

Office experience

Writing skills

Problem solving

Microsoft Office

Multi-software ability

Time management

Organization

Verbal and written communication

Confidential information handling

Dependable

Education

High school diploma / GED

Tools

CRM software

ServiceMaster program

Microsoft Office suite

Job description

Position Overview

Successful candidates will have experience in an office setting. Position assists the business owners, management team and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using a multiple types software and interfacing with customers and suppliers. Prefer strong writing and problem-solving skills.

Benefits:

• 401(k)
• Dental insurance
• Free uniforms
• Paid time off
• Training & development
• Vision insurance

Job Responsibilities

• Data input in office programs and CRM
• Collect information from homeowners via next day follow up phone calls
• Track payments
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• May schedule appointments & meetings
• Enter in new jobs into ServiceMaster program
• May utilize the assistance of one or more support staff members on a reporting or project basis
• Follow up with customer on work performed
• May call customers to collect payments
• Develop an understanding of ServiceMaster operating systems and the services we offer

Job Requirements

• High school diploma/GED required
• Previous administrative assistant experience preferred but not required
• Experience and skill with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required
• Comfortable with using multiple types of software
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to manage highly confidential information

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities such as preparing and analyzing data, viewing computer screen.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.