Administrative Assistant

Lee Hecht Harrison Nederland B.V.; Glen Allen (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

EAP program

Commuter benefits

401K plan

Job summary

LHH Recruitment Solutions in Glen Allen, VA is seeking an Administrative Assistant. This contract role provides administrative and customer service support, requiring strong organizational skills and the ability to multitask in a fast-paced environment.

The position involves handling calls, resolving disputes, and maintaining detailed records to ensure timely payment processing. It is a 40-hour work week with full-time contract status.

Qualifications

• 1–3 years of administrative experience.
• Proficient in Microsoft Office Suite, specifically Excel.
• Attention to detail and strong organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Communicate clearly and professionally with customers through phone calls and written correspondence.
• Handle inbound and outbound calls to customers to identify and resolve issues preventing payment.
• Investigate account discrepancies, determine errors, and resolve disputes promptly.
• Collaborate with internal departments to address and resolve straightforward disputes or errors.
• Review and research billing information for accuracy, submitting corrections and dispute resolutions as needed.
• Maintain detailed account records using Excel spreadsheets and limited web-based portals.
• Follow up with customers and internal teams to ensure timely resolution and payment compliance.

Skills

Attention to detail

Tech adaptability

Multitasking

Organizational skills

Education

Administrative experience (1-3 years)

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Administrative Assistant

LHH Recruitment Solutions is currently seeking an Administrative Assistant in Glen Allen, VA. This is a contract opportunity for a growing and fast paced company. This role entails providing administrative and customer service support to the business. Our ideal candidate will have wonderful organizational skills and possess the ability to multitask.

Responsibilities

• Communicate clearly and professionally with customers through phone calls and written correspondence.
• Handle inbound and outbound calls to customers to identify and resolve issues preventing payment.
• Investigate account discrepancies, determine errors, and resolve disputes promptly.
• Collaborate with internal departments to address and resolve straightforward disputes or errors.
• Review and research billing information for accuracy, submitting corrections and dispute resolutions as needed.
• Maintain detailed account records using Excel spreadsheets and limited web-based portals.
• Follow up with customers and internal teams to ensure timely resolution and payment compliance.

Skills

• Excellent attention to detail
• Ability to pick up on new technology quickly
• Ability to multitask
• Must possess wonderful organizational skills

Qualifications

• 1-3 years of administrative experience
• Proficient in Microsoft Office Suite specifically Excel

Work Hours: 40 hours per week

Employment Type: Contract, Full Time

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan.

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.

Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

Pay Details: $18.00 to $20.00 per hour

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.