Administrative Assistant

Concern; Fleetwood (Berks County); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

401k match

Virtual care clinic

Birthday pay

EAP

Referral program

Job summary

CONCERN is a non-profit human services organization focused on child welfare, juvenile justice, and behavioral health. Our Easton office seeks a part-time Administrative Assistant to support daily operations and serve as the first point of contact for clients and families.

Responsibilities include answering phones, greeting visitors, scheduling appointments, scanning and filing confidential records, and ensuring HIPAA compliance.

Qualifications

• High school diploma or equivalent.
• Previous administrative experience in healthcare, behavioral health, or social services setting preferred.

Responsibilities

• Open/close the office and greet clients, answer phones, and manage emails.
• Schedule appointments for staff and maintain calendars with follow-ups.
• Maintain confidential patient and foster care records in a HIPAA-compliant filing system.
• Monitor office supplies and place orders as needed.
• Support diversity, equity, and inclusion in daily operations.

Skills

Attention to detail

Communication skills

Microsoft Office

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Administrative Assistant (Part Time)
Location: Easton, PA

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

Our Easton office is searching for a part-time Administrative Assistant to join our team of behavioral health professionals and partner with us in our mission to bring hope, offer opportunity, and inspire change.

The ideal candidate will have great attention to detail, enjoy working directly with consumers, and be ready to take on this important role in our daily operations. You will serve as the initial point of contact for our services, ensuring that administrative duties, communications, scheduling, consumer inquiries, and special assignments for our Outpatient office setting are handled in a professional and timely manner.

What Do I Need?

Education and Experience
High school diploma or equivalent
AND
Previous administrative experience in healthcare, behavioral health, or social services setting preferred.

Other Requirements

• You will maintain required state and federal criminal and child abuse clearances, credentials, and/or licenses.
• You will maintain a valid driver's license and have reliable transportation.
• You will have excellent communication and interpersonal skills to interact with staff, clients, foster parents, and external stakeholders.
• You will exhibit proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office management software.
• You will have the ability to maintain confidentiality and professionalism in a sensitive healthcare and social services environment.
• You will be motivated to achieve a standard of excellence with our work processes and outcomes, honoring agency policies, values, and principles.

What Will I Do?

• You will perform general office duties such as opening/closing the office, answering phones, greeting clients, scanning, copying, faxing information, and managing email correspondences.
• You will schedule appointments for behavioral health professionals and social service staff, ensuring proper follow-ups and confirmations.
• You will maintain an organized filing system, including confidential patient and foster care records, ensuring compliance with HIPAA and other regulatory standards.
• You will monitor office supplies and place orders when necessary.
• You will demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias ensuring a welcoming, safe environment for all employees, vendors, clients, and their families.
• You will participate in quality improvement activities and planning may be requested.
• You will be responsible for timely submission of hours worked following agency policy.
• You will complete other related duties as assigned.

Hours of Work

As needed

What Will I Get?

Rate
$13.85/hr-$16.92/hr
*DOE*

Benefits

• 401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!)
• Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people)! ( EMPLOYER PAID! ) This includes Primary, Pharmacy and Urgent Care needs!
• 4 hours of Birthday Holiday pay!
• Employee Assistance Program (Resources for you and your family)
• Employee Referral Program

EOE

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