Administrative Assistant

CDP FENCING & LAND CULTIVATION LLC; Columbia (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Competitive compensation

Job summary

CDP Fencing is a growing fence company running multiple crews across the Columbia and surrounding area. We’re looking for an organized, outgoing Administrative Assistant to be the first voice our customers hear.

You’ll respond to new leads fast, book free estimates for our sales team, keep the CRM clean, and support our Office Manager so jobs move smoothly from first call to finished fence. If you like being on the phone, follow up without being reminded, and enjoy keeping things organized,

Qualifications

• High school diploma or GED required; associate’s degree or administrative training preferred.
• 1+ years in an administrative, customer service, call center, or appointment-setting role.
• Confident on the phone, with clear, friendly written communication.
• Comfortable with computers; CRM experience is a plus (GoHighLevel, HubSpot, or similar).
• Proficient with Google Workspace or Microsoft Office.
• Highly organized, self-motivated, and able to manage a busy queue without supervision.
• Available Monday through Friday during business hours.

Responsibilities

• Respond to every new lead (calls, texts, web forms, Facebook/Google leads) within minutes during business hours.
• Work the daily call queue in our CRM (GoHighLevel), following up with leads until they’re reached.
• Book estimate appointments on sales reps’ calendars, and reschedule no-shows and cancellations.
• Answer incoming calls and route them to the right person.
• Keep customer records accurate: lead source, fence type, notes, and pipeline stage.
• Take in customer concerns through our website form and route them to the Office Manager.
• Help the Office Manager with scheduling, paperwork, and customer updates.
• Write customer emails, texts, and internal memos.
• Track and report weekly numbers such as response time, contact rate, and appointments booked.
• Maintain organized digital files and help improve office procedures.

Skills

Phone communication

CRM experience

Organizational skills

Microsoft Office

Google Workspace

Customer service

Schedule management

Education

High school diploma or GED

Associate degree or administrative training

Tools

GoHighLevel

HubSpot

CRM software

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Benefits/Perks

• Competitive compensation
• Paid time off
• Career growth opportunities
• 401(k)

Administrative Assistant / Customer Coordinator

CDP Fencing

Job Summary

CDP Fencing is a growing fence company running multiple crews across the Columbia and surrounding area. We’re looking for an organized, outgoing Administrative Assistant to be the first voice our customers hear. You’ll respond to new leads fast, book free estimates for our sales team, keep the CRM clean, and support our Office Manager so jobs move smoothly from first call to finished fence. If you like being on the phone, follow up without being reminded, and enjoy keeping things organized, you’ll fit right in.

Responsibilities

• Respond to every new lead (calls, texts, web forms, Facebook/Google leads) within minutes during business hours
• Work the daily call queue in our CRM (GoHighLevel), following up with leads until they’re reached
• Book estimate appointments on sales reps’ calendars, and reschedule no-shows and cancellations
• Answer incoming calls and route them to the right person
• Keep customer records accurate: lead source, fence type, notes, and pipeline stage
• Take in customer concerns through our website form and route them to the Office Manager
• Help the Office Manager with scheduling, paperwork, and customer updates
• Write customer emails, texts, and internal memos
• Track and report weekly numbers such as response time, contact rate, and appointments booked
• Maintain organized digital files and help improve office procedures

Qualifications

• High school diploma or GED required; associate’s degree or administrative training preferred
• 1+ years in an administrative, customer service, call center, or appointment-setting role
• Confident on the phone, with clear, friendly written communication
• Comfortable with computers; CRM experience is a plus (GoHighLevel, HubSpot, or similar)
• Proficient with Google Workspace or Microsoft Office
• Highly organized, self-motivated, and able to manage a busy queue without supervision
• Available Monday through Friday during business hours