Administrative Assistant

Helio Health; City of Utica (NY); On-site; USD 57,308,160 - 63,038,976; Full time

Benefits offered by this job

Health insurance

Paid vacation/sick leave

Holidays with birthday

401(k) 5% match

Short-term disability

Life insurance

EAP

Job summary

Helio Health in Utica, NY is seeking an Administrative Assistant to provide general administrative support and deliver exceptional customer service to internal and external customers. This full-time onsite role supports the Insights Residential and CCBHC Outpatient Programs.

The position offers benefits, a sign-on incentive up to $1,500, and a pay range of $20.00–$22.00 per hour. Minimum qualifications include an associate degree or business certificate and at least two years of clerical

Qualifications

• Associate degree or business certificate preferred.
• Two years of administrative/clerical customer service experience preferred.
• Proficiency with Microsoft Office 365 required.

Responsibilities

• Answering and directing phone calls to relevant staff members.
• Ordering supplies and taking stock of administrative office and program inventories.
• Process incoming mail and packages daily.
• Ensure proper filing of documents for audits and reporting.
• Assist other departments with projects/tasks as needed.

Skills

Administrative experience

Microsoft Office 365

Education

Associate degree / Business Certificate

Tools

Microsoft Office 365

Job description

Administrative Assistant

Location: US-NY-Utica

Category: Administrative/Clerical

Position Type: Full-Time

Work Arrangement: Onsite

Job ID: 2026-7019

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Administrative Assistant will provide general administrative support and excellent customer service to our internal and external customers. The Administrative Assistant will work on a Full-Time basis, out of our Insights Residental and CCBHC Outpatient Programs.

In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On Incentive up to $1,500!

Pay: $20.00 - $22.00 per hour.

Responsibilities

• Answering and directing phone calls to relevant staff members.
• Ordering supplies and taking stock of administrative office and program inventories.
• Process incoming mail and packages on a daily basis.
• Ensure proper filing of various documentation to enable efficient and accurate reporting for internal and external audits.
• Responsible for assisting other departments with projects/tasks as needed.

Qualifications

• Associate degree/Business Certificate preferred.
• Two years of previous administrative and/or clerical related customer services experience highly preferred.
• Proficiency with Microsoft Office 365 software required.

Benefits

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.