Guest Services/Security

Helio Health; City of Utica (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays

Paid vacation and sick leave

Life insurance

Job summary

Helio Health is seeking a Guest Services/Security team member for the Utica location to ensure safety and support for patients, residents, and staff. The role is onsite with daytime Thursday to Friday shifts and offers a $1,500 sign-on incentive.

Pay ranges from $22.00 to $24.00 per hour. Candidate should have a High School Diploma or GED and a valid NYS driver’s license, with NYS Unarmed Security Guard Card preferred.

Qualifications

• High School Diploma or GED required.
• New York State Licensed Unarmed Security Guard Card preferred.
• Must possess a valid NYS Driver's License.
• Minimum of two years security experience preferred.

Responsibilities

• Ensures the security, safety, and well-being of all personnel and visitors on the premises.
• Secures premises and personnel by patrolling property and monitoring surveillance equipment.
• Inspects buildings, equipment, and access points permitting entry.
• Sounds alarms in emergency situations, responds to emergencies to provide necessary assistance.
• Responds to patient/resident inquiries and requests to resolve issues in a timely manner.
• Prevents losses and damage by reporting irregularities, informing violators of policies and procedures, and restraining trespassers.
• Directing traffic.
• Ensures operation of equipment by completing preventative maintenance requirements.
• Complete security reports through observation and data collection, interviewing witnesses and obtaining statements.
• Other duties as assigned.

Skills

Two years security experience

Education

High School Diploma or GED

NYS Driver's License

Job description

Job Information

• Category: Other
• Position Type: Full-Time
• Work Arrangement: Onsite
• ID: 2026-7229

Job Locations

US-NY-Utica

Overview

Helio Health is on a mission to promote recovery from the effects of substance use and mental health disorders and other behavioral health issues. To support the mission of Helio Health, the Guest Services/Security will ensure safety of the patients/residents, and employees. This position will work out of our Insights of Helio Health program located in Utica, NY.

This position will be scheduled Monday-Thursday, 12:00pm-8:30pm, and Friday, 8:00am-4:30pm.

In addition to Helio Health's comprehensive benefits package, this position is eligible for a $1,500 Sign-On incentive!

Pay: $22.00 - $24.00 per hour.

Responsibilities

• Ensures the security, safety, and well-being of all personnel and visitors on the premises.
• Secures premises and personnel by patrolling property & monitoring surveillance equipment.
• Inspects buildings, equipment, and access points permitting entry.
• Sounds alarms in emergency situations, responds to emergencies to provide necessary assistance.
• Responds to patient/resident inquiries and requests to resolve issues in a timely manner.
• Prevents losses and damage by reporting irregularities, informing violators of policies and procedures, and restraining trespassers.
• Directing traffic.
• Ensures operation of equipment by completing preventative maintenance requirements.
• Complete security reports through observation and data collection, interviewing witnesses and obtaining statements.
• Other duties as assigned.

Qualifications

• High School Diploma or GED required.
• New York State Licensed Unarmed Security Guard Card preferred.
• Must possess a valid NYS Driver's License.
• Minimum of two years security experience preferred.

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company-paid short-term disability insurance.
• Company-sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.