Administrative Assistant

AppleOne Employment Services; Aubrey (TX); On-site; USD 45,000 - 50,000; Part time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay where required

Job summary

AppleOne Employment Services in Aubrey, TX is seeking an organized administrative assistant to validate lease orders, prepare documents, and respond to inquiries across phone, email, and mail channels. This contract/temporary role focuses on accuracy, detail, and timely issue resolution.

You will liaise between employees, customers, dealerships, and internal teams, document activity, and support ongoing lease programs with strong communication and multitasking.

Qualifications

• Administer employee lease program processes, documentation, and account support activities.
• Prepare accurate lease documents and validate order information.
• Respond to employee and customer inquiries across phone, email, workbasket, and mail channels.
• Support account documentation, issue resolution, and coordination with internal and external contacts.
• 3 to 5 years of administrative, clerical, customer service, or administrative support experience.
• Strong document preparation skills with excellent accuracy and attention to detail.
• Experience using Microsoft Outlook for email communication, scheduling, and follow-up.
• Comfortable handling phone-based inquiries and providing professional customer support.
• Ability to review account information, identify issues, and coordinate timely resolutions.
• Strong written and verbal communication skills.
• Highly organized with the ability to manage multiple requests, deadlines, and administrative priorities.
• Professional, dependable, and able to work effectively with employees, customers, dealerships, and internal departments.

Responsibilities

• Validate employee lease order requests and related account information for accuracy and completeness.
• Prepare lease documents and program materials with a high degree of accuracy and attention to detail.
• Review and respond to program-related inquiries through phone, email, workbasket, and direct mail.
• Resolve employee and customer concerns by researching account details and coordinating appropriate next steps.
• Act as a liaison between employees, customers, dealerships, and internal departments to support timely issue resolution.
• Document customer and employee account activity, order updates, and required follow-up actions.

Skills

Administrative support

Customer service

Document preparation

Microsoft Outlook

Phone-based support

Tools

Microsoft Outlook

Job description

Key Responsibilities

• - Validate employee lease order requests and related account information for accuracy and completeness.
• - Prepare lease documents and program materials with a high degree of accuracy and attention to detail.
• - Review and respond to program-related inquiries through phone, email, workbasket, and direct mail.
• - Resolve employee and customer concerns by researching account details and coordinating appropriate next steps.
• - Act as a liaison between employees, customers, dealerships, and internal departments to support timely issue resolution.
• - Document customer and employee account activity, order updates, and required follow-up actions.

Compensation and Benefits

• - Salary range: $45,000 to $50,000 per year.
• - Job type: Contract/Temporary.
• - Location: Aubrey, TX.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• - Administer employee lease program processes, documentation, and account support activities.
• - Prepare accurate lease documents and validate order information.
• - Respond to employee and customer inquiries across phone, email, workbasket, and mail channels.
• - Support account documentation, issue resolution, and coordination with internal and external contacts.
• - 3 to 5 years of administrative, clerical, customer service, or administrative support experience.
• - Strong document preparation skills with excellent accuracy and attention to detail.
• - Experience using Microsoft Outlook for email communication, scheduling, and follow-up.
• - Comfortable handling phone-based inquiries and providing professional customer support.
• - Ability to review account information, identify issues, and coordinate timely resolutions.
• - Strong written and verbal communication skills.
• - Highly organized with the ability to manage multiple requests, deadlines, and administrative priorities.
• - Professional, dependable, and able to work effectively with employees, customers, dealerships, and internal departments.

Preferred Qualifications

• - Experience supporting lease programs, vehicle programs, financial services accounts, or dealership-related administration.
• - Experience working in a high-volume administrative support environment.
• - Familiarity with account documentation, order processing, or customer issue tracking systems.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.