Administrative Assistant

Sure Power, Inc.; Arbutus (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Sure Power, Inc. in Arbutus, MD seeks an Administrative Assistant to support the office, warehouse, and field staff. You will manage phones, mail, filing, and travel arrangements, ensuring smooth daily operations and timely communication.

The role requires a high school diploma with 2 years of administrative experience, strong MS Office skills, and familiarity with Salesforce. A customer-oriented mindset and teamwork are essential for success.

Qualifications

• Strong communication; both verbal and written.
• Excellent phone skills for busy customers.
• Strong customer service orientation and detail orientation.
• Able to work well with a small team and organize tasks.
• Proficient in MS Office; Salesforce experience a plus.

Responsibilities

• Answers incoming telephone calls and welcomes on-site visitors.
• Processes incoming and outgoing mail.
• Files all office documents.
• Orders and maintains inventory of office supplies.
• Enters job opportunities with detailed quote information into Salesforce.
• Closes quotes and creates job folder.
• Creates work orders.
• Arranges technician travel: reserves hotels, flights, cars, and per diems.
• Submits technician documentation needed for customer sites.
• Submits certified timesheets to Payroll.
• Back-up to the Operations Coordinator and Project Management Administrative Coordinator, as needed.
• Must participate and successfully complete all training as required by the company.
• Performs other duties as assigned.

Skills

Communication skills

Phone skills

Customer service

Attention to detail

Teamwork

MS Office

Salesforce experience

Education

High School diploma or equivalent

2 years administrative experience

Tools

Salesforce

Microsoft Word

Excel

Outlook

Job description

Summary

Responsibilities include the administrative support of the office, warehouse, and field staff.

Essential Duties And Responsibilities

• Answers incoming telephone calls and welcomes on-site visitors.
• Processes incoming and outgoing mail.
• Files all office documents.
• Orders and maintains inventory of office supplies.
• Enters job opportunities with detailed quote information into Salesforce.
• Closes quotes and creates job folder
• Creates work orders
• Arranges technician travel: reserves hotels, flights, cars, and per diems.
• Submits technician documentation needed for customer sites
• Submits certified timesheets to Payroll
• Back-up to the Operations Coordinator and Project Management Administrative Coordinator, as needed.
• Must participate and successfully complete all training as required by the company.
• Performs other duties as assigned.

Requirements

High School diploma with 2 years related administrative experience or equivalent combination of education and experience. Strong communication; both verbal and written. Excellent phone skills, with the ability to engage busy customers in brief, effective communication. Strong customer service skills. Detail-oriented, organized, and able to work well with a small team. Proficient in Microsoft Office applications (Word, Excel, Outlook), plus the ability to learn company used applications. Experience with Salesforce CRM or similar software a plus.

Benefits

Pay: $20-$25 per hour

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance