Administrative and Recruiting Support Coordinator

Access Healthcare LLC; Appleton (WI); On-site; USD 33,000 - 36,000; Full time

Job summary

Access Healthcare LLC in Appleton, Wisconsin seeks an Administrative & Recruiting Support Coordinator to support candidates, recruiters, and leadership in a fast-paced healthcare staffing environment.

The role emphasizes friendly, professional customer service, strong organization, and the ability to handle multiple tasks. On-site collaboration with the CEO and Recruiting Manager is essential.

Qualifications

• Strong customer service and communication skills.
• Dependable, professional, and able to handle multiple tasks.
• Willingness to learn and grow with the company.
• Experience in administration or healthcare staffing is helpful.

Responsibilities

• Answer and manage the 1-800 customer service line.
• Respond to inquiries via website chat/bot.
• Provide excellent service to healthcare professionals and candidates.
• Reach out to candidates and assist recruiters with follow-up.
• Receive, open, organize, and scan mail and documents.
• Distribute new leads to recruiters.
• Assist the CEO with daily admin and operations.
• Support recruiting metrics, KPIs, and team reporting.
• Research housing info for the housing resources page.
• Aid the recruiting team with administrative tasks and follow-up.
• Capture raw video/photos on-site for social media and culture.
• Maintain organized information and timely follow-ups.

Skills

Customer service

Communication

Organization

Multitasking

Job description

Administrative & Recruiting Support Coordinator

Location: Appleton, Wisconsin

Schedule: Monday-Friday, 9:00 AM-5:00 PM Eastern Time

Rate: $24-$26/hour, depending on experience

Company Description:

Access Healthcare LLC is a locally owned and operated healthcare staffing company based in Wisconsin, serving 47 states and thousands of hospital locations across the United States. Founded by two nurses, Access Healthcare was created to make the staffing industry more supportive and people centered. The founders' experience as agency nurses inspired a focus on building positive relationships and matching candidates and clients with aligned values and goals.

Role Description:

Access Healthcare LLC is seeking a professional, organized, and personable Administrative & Recruiting Support Coordinator to join our team in Appleton, Wisconsin. This is a hands-on role for someone who enjoys helping people, staying organized, and supporting a fast-paced healthcare staffing organization. You'll be an important connection point between our candidates, recruiting team, leadership, and day-to-day business operations.

Job Responsibilities:

• Answer and professionally manage our 1-800 customer service line
• Respond to inquiries through our website chat/bot
• Provide excellent customer service to healthcare professionals and prospective candidates
• Reach out to candidates and assist recruiters with candidate follow-up
• Receive, open, organize, and scan incoming mail and documents
• Receive incoming business leads and distribute them to the appropriate recruiters
• Assist the CEO with day-to-day administrative and operational needs
• Work alongside our Recruiting Manager to learn and assist with recruiting metrics, KPIs, and team reporting
• Research and gather housing information to help develop the housing resources section of our website
• Assist the recruiting team with administrative tasks, communication, and follow-up
• Help keep information organized and ensure inquiries and leads are handled promptly
• Capture raw video footage and photos on-site to send to our team for social media, recruiting efforts, and company culture content

Qualifications:

• We're looking for someone with excellent customer service and communication skills who is dependable, professional, comfortable speaking with people on the phone, and able to manage multiple responsibilities.
• Experience in administration, customer service, recruiting, healthcare staffing, or a similar environment is helpful, but we're also interested in someone who is eager to learn and grow with the company.
• Preferred: Comfortable being on camera and capture quick, raw video clips and photos using a smartphone or media equipment (no editing or post-production skills required).