Administrative Aide II

New York University; New York (NY); On-site; USD 43,074 - 61,347; Part time

Job summary

A prestigious university in New York City is seeking an experienced office support staff member. This role involves various clerical, secretarial, and general office duties with a focus on assisting a performing arts venue. You will interact with both the public and senior university personnel, requiring excellent customer service skills and proficiency in office applications. Candidates should have at least 3 years of relevant experience and a passion for arts administration. The position offers a competitive hourly rate of USD $37.90.

Qualifications

• 3+ years of office experience providing high-level customer service.
• Preferred 2+ years experience within a performing arts center or non-profit theater.

Responsibilities

• Support various team members with clerical and general office duties.
• Interact as NYU liaison with the public and university personnel.
• Monitor complex department budgets and assist with clerical duties for a performing arts venue.

Skills

Proficiency with word processing applications

Proficiency with spreadsheet applications

Good proofreading and writing skills

Moderate to fast, accurate keyboarding

Education

High School Diploma or equivalent

Bachelor's Degree

Tools

Microsoft Office

Tessitura database

Job description

Position Summary

Support various team members by performing a wide range of clerical, secretarial and general office duties, including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. Respond to inquiries displaying a comprehensive knowledge of the department’s activities, policies and programs. Interact with the general public as NYU liaison and with University personnel, including those at the senior level, to resolve issues and problems. Customize and/or compose letters and emails on one's own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grant requirements. Assist with all variety of clerical duties involved with running a Performing Arts venue and ticket resale business. Monitor the scheduling of rental clients and the timeline of contracts and financial correspondence with users of the venue.

Qualifications

• Required Education: High School Diploma or equivalent
• Preferred Education: Bachelor's Degree
• Required Experience: 3+ years office experience and experience providing a high level of customer service.
• Preferred Experience: 2+ years office experience within a performing arts center and/or non-profit theater in New York City.
• Required Skills, Knowledge and Abilities: Proficiency with intermediate to advanced word processing and spreadsheet applications. Moderate to fast, accurate keyboarding. Good proofreading and writing skills.
• Preferred Skills, Knowledge and Abilities: Proficiency with intermediate to advanced Microsoft Office and EMS software. Knowledge of Mac and Windows operating systems, and ability to troubleshoot or request assistance on IT issues. Basic ability to update website text and some familiarity with Tessitura database for the purpose of fulfilling ticketing orders. Career ambition in arts administration or interest in the performing arts.

Additional Information

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $37.900. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.