Administrative Aide II

Montgomery College; Maryland; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Paid holidays

Medical insurance

Dental insurance

Vision care

Retirement plan

Educational assistance

Tuition waiver for employee and depend

Wellness programs

Job summary

Montgomery College in Germantown is seeking a full-time Administrative Aide II for the Counseling and Advising Office. The role covers general administrative tasks, calendar management, and coordination of events, with interactions across campus and external partners.

Responsibilities include handling inquiries, preparing documents, and maintaining records while supporting IT tickets and department webpages.

Qualifications

• High school diploma or GED with courses in word processing or office practices or equivalent.
• At least three years of progressively responsible general office/secretarial experience with customer service.
• Authorized to work in the United States without employer visa sponsorship.

Responsibilities

• Provide general administrative and office support while ensuring compliance with College policies and requirements.
• Serve as initial point of contact by answering phones, directing calls and visitors.
• Prepare, proofread, edit, and distribute correspondence, reports, syllabi, tests, and other documents.
• Manage calendars and schedules; coordinate meetings, conferences and room reservations.
• Maintain confidential financial, personnel, accounting, and management records.
• Process purchasing, budget, and personnel actions; prepare purchase requisitions for supervisor approval.
• Assist with IT support tickets and web content updates.

Skills

Interpersonal skills

Communication

Customer service

Education

High school diploma or GED

Job description

Job Description

Montgomery College, Germantown Campus, seeks candidates for a Full‑time Administrative Aide II in the Counseling and Advising Office. The work schedule is Monday – Friday; 8:30am to 5:00pm. This is a Bargaining, non‑exempt Status, Grade 19 position. For non‑exempt positions, you are not eligible to work a secondary job at Montgomery College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. The work involves providing administrative, technical, and support services to an academic or administrative unit and facilitating the administrative procedures related to the programs and services offered by the office. Responsible for organizing and carrying out assigned office activities to include department events. Assigned administrative support tasks involve technical decisions regarding processing of actions (i.e., budget, personnel, purchasing); research information in the files and providing the results to the supervisor; and/or, maintenance of unit financial records and web page(s). The incumbent in this position communicates with others throughout the College and external entities to obtain and provide information, arranges appointments and staff schedules and organizes office routines; and speaks for supervisor on matters on which the supervisor’s views are known, or as otherwise authorized.

Duties

• Provide general administrative and office support while ensuring compliance with College policies, procedures, and administrative requirements.
• Serve as an initial point of contact for the office by answering phones, responding to inquiries, and directing calls and visitors to the appropriate staff or department.
• Prepare, proofread, edit, and distribute correspondence, letters, flyers, reports, syllabi, tests, and other documents.
• Manage and maintain calendars and schedules, including coordinating meetings, conferences, and room reservations.
• Maintain confidential financial, personnel, accounting, administrative, and management records.
• Review and verify information on forms and documents submitted to the academic or administrative department.
• Perform data entry, calculations, coding, and related activities using appropriate College systems.
• Process purchasing, budget, and personnel actions, including preparing purchase requisitions and submitting them for supervisor approval.
• Order office supplies and coordinate with vendors as needed.
• Coordinate departmental meetings, programs, and events.
• Attend meetings, prepare summary notes or minutes, and distribute information to appropriate staff.
• Assist students and employees with computer workstations and submit and track IT support tickets.
• Manage designated webpages by adding, updating, or removing content in accordance with College guidelines.
• Assist with vendor coordination, facility issues, deliveries, and building maintenance activities as assigned.
• Hire, train, and supervise student assistants and assist with the training of lower‑level staff or student workers.
• Manage multiple priorities, projects, deadlines, and stakeholder needs in a busy office environment.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or GED including or supplemented by courses in word processing and office practices or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• At least three years of progressively responsible experience performing general office and secretarial duties involving customer service.
• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Preferred Qualifications

• Experience working in a public‑facing, high‑volume front desk or reception environment, including assisting individuals with a range of questions and needs while managing competing priorities.
• Experience with purchasing and procurement‑related responsibilities, including maintaining accurate receipts, records, and supporting documentation.
• Strong interpersonal and communication skills with the ability to interact effectively with students, faculty, staff, and members of the public.
• Written and oral fluency in Spanish.

Hiring Range: $23.05 - $28.81 hourly. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $34.57.

Montgomery College does not currently offer voluntary remote work, or withhold payroll taxes for states outside of its tax reciprocity agreements. As a result, employees must reside in, and perform any approved telework from Maryland, Washington, DC, Virginia, West Virginia, Delaware, or Pennsylvania. Employees residing in other states at the time of hire are not eligible for telework until they have secured a permanent residence in one of the states listed above.

Benefits

• generous paid vacation
• sick
• paid holidays
• medical
• dental
• vision
• group legal benefits
• professional development
• retirement plan
• educational assistance
• tuition waiver for employee and dependents
• wellness programming including onsite gyms, pools and classes

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is an equal opportunity employer committed to promoting and fostering inclusivity and belonging among our student body, faculty, and staff. We are committed to the full inclusion of all qualified individuals, including individuals with disabilities.

As part of this commitment, Montgomery College will ensure that persons with disabilities are provided reasonable accommodations.

Montgomery College is a tobacco-free and smoke-free workplace.

Montgomery College is a tobacco-free and smoke-free workplace.