Administrative Assistant Royal Oak Ice Arena

Suburban Sports Group; Royal Oak (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Paycom is seeking friendly Office Assistants to help run our arena facility and ensure guests have a welcoming, smooth experience from arrival. You’ll greet guests, check in skaters and participants, and operate the front desk during evening and weekend shifts.

You will handle admissions, skate rentals, registrations, and inquiries using our POS system, answer phone calls, and assist with basic administrative tasks while maintaining a clean, organized lobby and coordinating with arena staff to

Qualifications

• Customer service or cashier experience preferred.
• Friendly, outgoing and dependable.”
• Comfortable using computers, phones and basic office equipment.
• Able to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming experience.
• Check in participants for skating programs and events.
• Use the POS for admissions, rentals, registrations and transactions.
• Answer phones and help with schedules, pricing and events.
• Keep lobby/front desk clean and organized.
• Communicate with staff/coaches to run programs smoothly.
• Complete administrative tasks: logs, waivers and incident reports.

Skills

Customer service

Multitasking

Communication

Cash handling

Computer/phone literacy

Tools

Point-of-sale system

Job description

Love people, fast-paced environments, and maybe a little rink-side action? We are looking for friendly, dependable Office Assistants to help keep our facility running smoothly and make every guest feel welcome from the moment they walk through the doors.Evening & Weekend scheduleWhat You’ll DoAs an Office Assistant, you will be at the center of the action. You will help skaters, hockey players, families, coaches, and guests while supporting the day-to-day operations of the arena.Your day will include:Greeting guests and creating a friendly, welcoming experienceChecking in participants for public skating, figure skating, hockey programs, events, and moreUsing our point-of-sale system for admissions, skate rentals, registrations, and other transactionsAnswering phones and helping customers with questions about schedules, programs, pricing, and eventsHelping guests with skate rentals, including proper sizing, distribution, and returnsKeeping the lobby and front desk area clean, organized, and ready for guestsCommunicating with arena staff and coaches to help programs run smoothlyCompleting basic administrative tasks, including attendance logs, waivers, and incident reportsHelping enforce facility policies in a friendly and professional wayPitching in during tournaments, special events, and seasonal programsYou Might Be a Great Fit If You...Are friendly, outgoing, dependable, and ready to helpEnjoy working with people of all agesCan multitask and stay cool when things get busyAre comfortable using computers, phones, and basic office equipmentHave strong communication and customer service skillsHave previous customer service or cash handling experience — preferred, but not requiredHave an interest in hockey, figure skating, or ice sports — definitely a plus!Can reliably work evening and/or weekend shiftsWhy You’ll Want to Join Our TeamGreat People: Join a collaborative, supportive team where everyone pitches in.Learn & Grow: Build your skills, learn new equipment and systems, and take on new responsibilities.Be Part of the Action: Hockey games, figure skating, tournaments, public skating, special events, you’ll be right in the middle of it all.Be a Key Player: As team member, you’ll play an important role in the day-to-day success of our facility.And Most Importantly… We’re FUN! We work hard, help each other out, and have a good time doing it.Why This Job?No two days at the ice arena are exactly the same. You will meet plenty of people, be part of a great team, and help create amazing experiences for everyone who comes through our doors.If you are dependable, positive, and ready to be part of the action, we would love to hear from you!