Administration Coordinator

Vermont Aged Care; Town of Vermont (WI); On-site; USD 58,000 - 78,000; Full time

Job summary

Vermont Aged Care invites applications for an experienced Administration & Rostering Coordinator to lead our reception and administration team and support the smooth day-to-day operation of our home. This hands-on role blends administration, rostering, customer service and workforce coordination to make a meaningful difference for residents, families and staff.

You will drive efficiency and effectiveness across administration and rostering systems, while supporting payroll, timesheets and

Qualifications

• You will bring: Experience in administration, rostering or workforce coordination
• Strong organisational and time management skills
• Excellent communication and customer service skills
• A proactive, positive and solutions-focused approach
• Confidence using Microsoft Office and technology systems
• The ability to manage competing priorities in a fast-paced environment
• Leadership experience or the ability to support and mentor a small team

Responsibilities

• Lead the reception and administration team
• Coordinate staff rosters and vacancy management
• Support payroll, timesheet and workforce administration
• Oversee resident admissions and administration processes
• Assist with recruitment, onboarding and employee compliance
• Support reporting and quality improvement initiatives
• Be a key point of contact for residents, families, visitors and staff
• Drive continuous improvement across administration and rostering systems

Job description

At Vermont Aged Care, we believe great care starts with great people. We're seeking an experienced and highly organised Administration & Rostering Coordinator to lead our reception and administration team and support the smooth day-to-day operation of our home.

This is a hands-on leadership role that combines administration, rostering, customer service and workforce coordination, making a genuine difference to the lives of residents, families and staff every day.

About the role

You will:

• Lead the reception and administration team

• Coordinate staff rosters and vacancy management

• Support payroll, timesheet and workforce administration

• Oversee resident admissions and administration processes

• Assist with recruitment, onboarding and employee compliance

• Support reporting and quality improvement initiatives

• Be a key point of contact for residents, families, visitors and staff

• Drive continuous improvement across administration and rostering systems

About You

You will bring:

• Experience in administration, rostering or workforce coordination

• Strong organisational and time management skills

• Excellent communication and customer service skills

• A proactive, positive and solutions-focused approach

• Confidence using Microsoft Office and technology systems

• The ability to manage competing priorities in a fast-paced environment

• Leadership experience or the ability to support and mentor a small team

About us

For more than 40 years, Vermont Aged Care has been providing high-quality aged care in a warm and welcoming community. As a family-run organisation, we're passionate about helping older people live purposeful, connected lives while creating a positive environment for residents, families and staff alike.