Care Home Administration & Rostering Lead

Vermont Aged Care; Town of Vermont (WI); On-site; USD 58,000 - 78,000; Full time

Job summary

Vermont Aged Care invites applications for an experienced Administration & Rostering Coordinator to lead our reception and administration team and support the smooth day-to-day operation of our home. This hands-on role blends administration, rostering, customer service and workforce coordination to make a meaningful difference for residents, families and staff.

You will drive efficiency and effectiveness across administration and rostering systems, while supporting payroll, timesheets and

Qualifications

• You will bring: Experience in administration, rostering or workforce coordination
• Strong organisational and time management skills
• Excellent communication and customer service skills
• A proactive, positive and solutions-focused approach
• Confidence using Microsoft Office and technology systems
• The ability to manage competing priorities in a fast-paced environment
• Leadership experience or the ability to support and mentor a small team

Responsibilities

• Lead the reception and administration team
• Coordinate staff rosters and vacancy management
• Support payroll, timesheet and workforce administration
• Oversee resident admissions and administration processes
• Assist with recruitment, onboarding and employee compliance
• Support reporting and quality improvement initiatives
• Be a key point of contact for residents, families, visitors and staff
• Drive continuous improvement across administration and rostering systems

Job description

Vermont Aged Care invites applications for an experienced Administration & Rostering Coordinator to lead our reception and administration team and support the smooth day-to-day operation of our home. This hands-on role blends administration, rostering, customer service and workforce coordination to make a meaningful difference for residents, families and staff.

You will drive efficiency and effectiveness across administration and rostering systems, while supporting payroll, timesheets and