Admin Support Assistant - Stony Point - Days

Virginia Commonwealth University Health; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Virginia Commonwealth University Health is seeking an Admin Support Assistant for the Stony Point location in Richmond, VA. The role delivers front-line service to patients, families and staff, and assists with scheduling and clerical tasks in a fast-paced environment.

Responsibilities include coordinating outpatient scheduling, handling data entry, creating documents, and supporting clinical teams. The position requires a high school diploma and prior secretarial experience; an associate degree

Qualifications

• Minimum of three years of secretarial/administrative work experience in an office setting.
• Experience with Microsoft Office applications and e-mail/calendaring.
• High school diploma or equivalent required; associate degree preferred.

Responsibilities

• Provide quality customer service to patients, families, visitors, and staff.
• Coordinate scheduling needs and communicate with Director to optimize outpatient or resident scheduling.
• Prepare documents and resources for the team; complete clerical tasks and data entry.
• Maintain environmental control plan, process work orders and service desk tickets.
• Orient new staff and volunteers to department resources and login procedures.

Skills

Microsoft Office

E-mail Calendaring

Data entry

Secretarial experience

Education

High school diploma or equivalent

Associate's Degree in Business or related field

Tools

None

Job description

Admin Support Assistant - Stony Point - Days page is loaded## Admin Support Assistant - Stony Point - Dayslocations: Richmond, VAtime type: Full timeposted on: Posted Todayjob requisition id: R46796The Program Support Assistant Senior job provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinate materials management for the department, assist in monitoring clinic activities and provide supervision of clerical activities.The Program Support Assistant Senior job performs a variety of clerical tasks involved in preparing, maintaining and processing employee and unit activities, data and records. This position provides administrative and program support to optimize efficiency of the assigned services.Licensure, Certification, or Registration Requirements for Hire: N/ALicensure, Certification, or Registration Requirements for continued employment: N/AExperience REQUIRED:Minimum of three (3) years of previous secretarial/administrative work experience in an office settingPrevious experience with Microsoft Office applications & e-mail/calendaringExperience PREFERRED:Four (4) years of previous secretarial/administrative work experience in an office settingPrevious experience in a health care settingEducation/training REQUIRED:High school diploma or equivalentEducation/training PREFERRED:Associate's Degree in Business, Accounting or related field from an accredited programIndependent action(s) required:Act as corporate business agent in delegated areas of responsibility.Assists with daily operations by communicating scheduling needs of either team members or patients to the Director; working with team to maximize outpatient or resident scheduling needs (e.g. priority patients or wait-list); and provides necessary data to Director for decision-making.Communicates information regarding scheduling to utilize available resources to flex schedules, fill gaps or call in other help.Provides administrative support to clinical service team by completing documentation within scope of responsibilities; creating documents and other resources for use by the team; and other special department projects.Facilities work orders and service desk tickets as well as coordination of purchases for assigned clinical areas.Orients new team members, affiliates, students and volunteers to general department resources (e.g. locker assignment or computer login process).Serves as the timekeeper for the assigned clinical area.Assists with data collection that supports processes for team members such as applicant coordination, documentation of orientation, continuing education, in-service and staff development.Provides service orientation with respect to support processes.Maintains service training materials.Provides administrative support as requested for a variety of tasks that support the clinical service area's ability to deliver care.The tasks could include analysis of fiscal data; participating in weekly rounds to assist in care coordination; conducting family surveys; preparing materials for meetings; or following up on service coordination or delivery issues.Participates in hospital-wide committees and initiatives related to safety, service and quality (e.g. Environment of Care committee).Able to perform daily activities with minimal supervision.Self directed in the accomplishment of routine activities.Supervisory responsibilities (if applicable): N/AAdditional position requirements:Works the hours between 7:00 a.m. to 5:30 p.m. Monday through Thursday.Hours of work may be adjusted as necessary to meet staffing requirements or in the best interest of the work unit.Age Specific groups served: AllPhysical Requirements (includes use of assistance devices as appropriate):Physical: Lifting 20-50 lbs. Lifting 50-100 lbs.Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinkingEmotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, changeCompensation Range$16.08 - $24.12Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.EEO Employer/Disabled/Protected Veteranlocations: Richmond, VAtime type: Full timeposted on: Posted 24 Days Ago