Tire Sales & Customer Care Specialist

Southern Tire Mart; St. George (VT); On-site; USD 18,000 - 25,000; Full time

Job summary

Southern Tire Mart is seeking a proactive customer service associate to greet customers, answer questions and provide timely responses. You will help customers understand our tire offerings and services and ensure a smooth checkout experience.

You will educate clients about products and services, schedule appointments, take orders, monitor service progress, calculate charges and process payments. This role also acts as a liaison between customers and departments to ensure seamless service.

Responsibilities

• Interact with customers, listen to their questions and provide timely responses.
• Educate clients about Southern Tire Mart products, services and offers.
• Schedule appointments, take orders, monitor service progress, calculate charges, and process payments.
• Serve as a customer relationship manager.
• Serve as a link between customers and different departments in the organization.

Job description

Southern Tire Mart is seeking a proactive customer service associate to greet customers, answer questions and provide timely responses. You will help customers understand our tire offerings and services and ensure a smooth checkout experience.

You will educate clients about products and services, schedule appointments, take orders, monitor service progress, calculate charges and process payments. This role also acts as a liaison between customers and departments to ensure seamless service.