Automotive Service Advisor — Flexible Hours & Front Counter

Southern Tire Mart; LaSalle (IL); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

401(k) with Company Match

Health, Dental, Vision, and Life Ins.

Paid Time Off

Paid On-the-Job Training

Zusammenfassung

Southern Tire Mart is seeking a friendly front counter associate to greet customers, explain services, and manage service tickets. You will coordinate repair schedules with technicians and keep customers informed about costs and timelines.

Ideal candidates have strong communication skills, basic computer and POS experience, and are comfortable in a fast-paced retail/service environment. Prior tire or service writing experience is a plus, with opportunities for growth and training.

Qualifikationen

• High school diploma or GED required.
• Must be at least 18 years of age and pass a pre-employment drug screen.
• Previous experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills and familiarity with POS/service management systems.
• Knowledge of automotive or commercial tire services a plus.

Aufgaben

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings such as free vehicle inspections.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates to customers.
• Communicate clearly about costs, timelines, and any additional work needed.
• Process customer payments and handle necessary paperwork upon service completion.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Kenntnisse

Communication

Sales

Customer service

Multitasking

POS systems

Ausbildung

High school diploma or GED

Tools

POS/service management systems

Jobbeschreibung

Southern Tire Mart is seeking a friendly front counter associate to greet customers, explain services, and manage service tickets. You will coordinate repair schedules with technicians and keep customers informed about costs and timelines.

Ideal candidates have strong communication skills, basic computer and POS experience, and are comfortable in a fast-paced retail/service environment. Prior tire or service writing experience is a plus, with opportunities for growth and training.