Admin Assistant / Customer Service

Bound USA; West Palm Beach (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Safebound Moving & Storage in West Palm Beach, FL is seeking a full-time Administrative Assistant on-site to support the office and warehouse operations. The role requires strong clerical skills, timely communication, and a proactive, organized approach.

You will answer calls, assist customers with inquiries, support billing, and help track inbound and outbound items. The ideal candidate will coordinate with account managers and maintain accuracy in QuickBooks, Excel, and Office 365 while

Qualifications

• Administrative and clerical skills are required.
• Strong accounts receivable/payable tracking.
• Experience with QuickBooks and Excel.
• Excellent verbal and written communication.
• Proficiency with Office 365 and form tracking.

Responsibilities

• Provide clerical assistance and office support.
• Answer phones and assist customers with inquiries.
• Billing assistance and warehouse tracking of inbound/outbound items.
• Liaise between clients and account managers.

Skills

Administrative assistance

Accounts receivable/payable

Phone etiquette

Communication skills

Multitasking

Organization

Attention to detail

Executive administrative support

Written communication

Time management

Logistics industry experience

Design industry experience

Tools

QuickBooks

Excel

Office 365

Job description

Company Description

Safebound Luxury is a branch of Safebound Moving & Storage, a company designed to simplify the logistics process for clients that require high level services. The luxury division offers white glove delivery, staging, installations, inspections and storage services. Safebound has helped numerous designer firms, development companies and high fashion design brands. The company is located in West Palm Beach, Florida.

Role Description

As we continue to grow, we are looking for a full-time, on-site, Administrative Assistant at Safebound Moving & Storage in West Palm Beach, FL. We are looking for a dynamic individual. The Administrative Assistant will be responsible for providing clerical assistance to the office, answering phone calls and assisting customers with inquiries, billing assistance, and warehouse tracking of inbound and outbound items. Ideal candidate is a self-driven and highly organized individual. The Role acts as a liaison between clients and our account managers.

Schedule

Monday-Friday / 40hrs

Qualifications

• Administrative assistance, clerical skills.
• Strong Accounts Receivable / payable skills and tracking.
• QuickBooks, Excel.
• Phone etiquette, communication skills.
• Inventory control experience preferred.
• Excellent organization skills.
• Executive administrative assistance experience preferred.
• Excellent verbal and written communication skills.
• Office 365, form, and tracking skills are mandatory.
• Ability to multitask and manage time efficiently.
• Attention to detail and ability to work in a fast-paced environment.
• Experience in the logistics industry and/or design industry is preferred.