Admin Assistant /Customer Service

Home Climates Inc.; Newville (Cumberland County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in HVAC solutions is actively hiring an Admin / Customer Service professional who thrives in a supportive and fast-paced environment. The role involves essential tasks like managing invoices, scheduling, and ensuring excellent customer service. Ideal candidates are detail-oriented, with experience in customer communications and knowledge of essential software tools like QuickBooks.

Qualifications

• Computer literate with knowledge of QuickBooks, Excel, and Word.
• Experience in customer service with a positive attitude.
• Detail-oriented with strong organizational skills.

Responsibilities

• Create and review invoices, process paperwork for installations.
• Communicate professionally with customers, vendors, and employees.
• Manage service contracts and schedule appointments.

Skills

Customer Service

Communication

Organization

Teamwork

Detail-oriented

Tools

QuickBooks

Excel

Word

Microsoft Teams

Service Titan

Job description

We are ACTIVELY HIRING,

TODAY

We Want YOU!

Home Climates is seeking a multi-talented Admin / Customer Service professional who is a team player and thrives in a fast-paced, supportive environment. Our team-centric culture is key to our success, and you will interact daily with employees, departments, and customers. The ideal candidate is capable of learning multiple tasks, prioritizing effectively, staying organized, detail-oriented, and committed to following through on all responsibilities. We value individuals who support and help grow our internal procedures and maintain a positive attitude during all circumstances. If you are looking for a role that fits your professional growth, we want to start the conversation! Apply via the link below.

*We are an Equal Opportunity Employer, and all inquiries are kept confidential.

To apply: Admin Assistant/Customer Service at Home Climates

Click Below

Requirements include being computer literate with knowledge of QuickBooks, Excel, Word, and Microsoft Teams. Experience with Service Titan is preferred but not required. The role involves communicating professionally with customers, vendors, and employees via phone, email, and text, with a focus on customer service and issue resolution. Responsibilities include creating and reviewing invoices, processing paperwork for installations, maintaining detailed notes, updating CRM systems, following up on leads, scheduling appointments, managing service contracts, and adhering to scheduling techniques. A positive, self-motivated attitude and a strong work ethic are essential. Experience with QuickBooks data entry and familiarity with HVAC and plumbing systems are preferred but not mandatory; ongoing learning in these areas is expected.