Customer Financial Specialist Associate (work from home Pennsylvania resident)

Freddie Mac; Danville (PA); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading company in healthcare services offers a remote customer service opportunity in Danville, Pennsylvania. The role involves assisting patients with billing and insurance, ensuring a positive interaction in a fast-paced call center environment. With comprehensive benefits from day one, this position promises career growth and collaboration within a supportive team.

Benefits

Comprehensive healthcare benefits from day one

Opportunity for career advancement and growth

Supportive and collaborative work environment

Qualifications

• Minimum of 1 year of related work experience.
• Strong communication skills, particularly in customer service.
• Familiarity with customer service policies and standards.

Responsibilities

• Provide one-stop service for patients by addressing billing and insurance concerns.
• Perform accounts receivable functions, including cash collection.
• Collaborate with departments for coordinated revenue management.

Skills

Communication

Customer Service

Multi-tasking

Education

High School Diploma or Equivalent (GED)

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home in Pennsylvania
- Comprehensive healthcare benefits available from day one, including vision and dental coverage
- Supportive and collaborative work environment focused on patient care
- Engaging role in a fast-paced call center setting, providing meaningful interactions with patients

What to Expect (Job Responsibilities):
- Provide one-stop service for patients by addressing issues and concerns related to billing and insurance
- Perform accounts receivable functions, including cash collection and management of financial assistance programs
- Educate patients on billing, insurance, and regulatory complexities
- Collaborate with various departments to ensure patient satisfaction and coordinated revenue management efforts
- Identify opportunities for improvement and recommend solutions diplomatically

What is Required (Qualifications):
- High School Diploma or Equivalent (GED)
- Minimum of 1 year of related work experience
- Strong communication skills, particularly in customer service
- Ability to manage multiple tasks in a fast-paced environment
- Familiarity with customer service policies and standards

How to Stand Out (Preferred Qualifications):
- 1 year of customer service experience in a healthcare setting
- Experience with billing systems and revenue management processes
- Knowledge of federal and state regulations related to healthcare billing

#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #HealthcareBenefits

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