Admin. Assist-Client Services

AppleOne Employment Services; Alhambra (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

AppleOne Employment Services in Alhambra, CA is seeking an Administrative Assistant, Client Services to provide front-line, client-focused support and keep daily operations organized. You will handle calls, emails, scheduling, and documentation, collaborating with a friendly, long-tenured team in a stable work environment.

The role emphasizes professional communication, attention to detail, and the ability to learn new software while contributing to client relationships and office efficiency.

Qualifications

• Provide front-line administrative and client service support for customers and internal team members.
• Manage phone calls, emails, scheduling, records, and business documentation.
• Prepare proposals, correspondence, and client-facing materials with accuracy and professionalism.
• Support daily office operations while maintaining a high level of organization and customer care.
• 2+ years of administrative, office support, or customer service experience.
• Proficiency with Microsoft Word, Excel, Outlook, and Google Workspace.
• Strong professional phone presence and clear written and verbal communication skills.
• Excellent attention to detail, organization, and follow-through.
• Ability to learn new software, processes, and technical information.
• Dependable, positive, team-oriented, and comfortable working in a professional office environment.
• Strong customer service mindset with the ability to build positive client relationships.

Responsibilities

• Answer incoming calls professionally and provide excellent customer service to clients and customers.
• Respond to emails, customer inquiries, and service-related questions in a timely and accurate manner.
• Schedule appointments, maintain calendars, and support daily office coordination.
• Prepare proposals, correspondence, and other business documents.
• Maintain accurate client records, customer information, and administrative files.
• Support office operations, special projects, and team members as needed.

Skills

Administrative support

Customer service

Phone etiquette

Organizational skills

Written and verbal communication

Team player

Fast learner

Tools

Microsoft Word

Excel

Outlook

Google Workspace

Job description

Job Summary

A stable, family-owned business services company is seeking an Administrative Assistant, Client Services for a direct hire opportunity. This role is ideal for a polished, customer-focused administrative professional who enjoys being a key point of contact for clients, supporting daily office operations, and helping keep a busy professional environment organized and running smoothly.

This company has nearly 40 years of success and is known for supportive leadership, a friendly team culture, and long-tenured employees who take pride in their work. The Administrative Assistant, Client Services will join a collaborative office environment where reliability, professionalism, and positive customer interactions are highly valued. This is a strong opportunity for someone looking for long-term career stability with a company that values its employees and encourages growth.

Key Responsibilities

• Answer incoming calls professionally and provide excellent customer service to clients and customers.
• Respond to emails, customer inquiries, and service-related questions in a timely and accurate manner.
• Schedule appointments, maintain calendars, and support daily office coordination.
• Prepare proposals, correspondence, and other business documents.
• Maintain accurate client records, customer information, and administrative files.
• Support office operations, special projects, and team members as needed.

Compensation and Benefits

• Job Type: Direct Hire.
• Location: Alhambra, CA.
• Salary Range: $23.00 to $25.00 per year.

Required Qualifications and Skills

• Provide front-line administrative and client service support for customers and internal team members.
• Manage phone calls, emails, scheduling, records, and business documentation.
• Prepare proposals, correspondence, and client-facing materials with accuracy and professionalism.
• Support daily office operations while maintaining a high level of organization and customer care.
• 2 years+ of administrative, office support, or customer service experience.
• Proficiency with Microsoft Word, Excel, Outlook, and Google Workspace.
• Strong professional phone presence and clear written and verbal communication skills.
• Excellent attention to detail, organization, and follow-through.
• Ability to learn new software, processes, and technical information.
• Dependable, positive, team-oriented, and comfortable working in a professional office environment.
• Strong customer service mindset with the ability to build positive client relationships.

Preferred Qualifications

• Experience supporting client services, scheduling, proposals, or customer-facing administrative functions.
• Previous experience in a small to mid-sized office environment or family-owned business.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• Interest in building a long-term career with a stable, team-oriented company.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.