Administrative Assistant

LHH; Richmond (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Paid Sick Leave

Job summary

LHH is seeking an Administrative Assistant in Richmond, Virginia, for a Contract to Hire role. The ideal candidate will communicate effectively with customers, handle payment issues, and maintain detailed account records using Excel. The position requires 1-3 years of administrative experience and proficiency in Microsoft Office Suite, especially in V-Lookups and Pivot Tables. Benefits include medical, dental, vision, and a 401K plan, with a standard work schedule of 40 hours per week.

Qualifications

• 1-3 years of administrative experience required.
• Proficient in Microsoft Office Suite, especially Excel.
• Must understand V-Lookups and Pivot Tables.

Responsibilities

• Communicate clearly with customers through phone calls and emails.
• Handle numerous phone calls and resolve payment issues.
• Review and rectify billing information.
• Provide general administrative support to the office.
• Maintain detailed account records using Excel.
• Investigate account discrepancies and resolve disputes.

Skills

Attention to detail

Quick learner with new technology

Multitasking

Organizational skills

Tools

Microsoft Office Suite

Excel (V-Lookups, Pivot Tables)

Job description

Responsibilities

• Communicate clearly with customers through phone calls and emails
• Handle inbound and outbound phone calls with customers and resolve issues relating to payments
• Review and research billing information and submit corrections when needed
• Provide general administrative support to the office and assist team members when needed
• Maintain detailed account records using Excel
• Investigate account discrepancies and resolve disputes

Skills

• Excellent attention to detail
• Ability to pick up on new technology quickly
• Ability to multitask
• Must possess wonderful organizational skills

Qualifications

• 1-3 years of administrative experience
• Proficient in Microsoft Office Suite
• Must be proficient with V-Lookups and Pivot Tables

Work Hours: 40 hours per week

Employment Type: Contract to Hire, Full Time

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.