Additional Services Technician

EcoShield Pest Solutions; Louisville (KY); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Weekly pay

Paid sick and vacation

401(k) with match

Medical, dental, and vision

Employee Assistance Program (EAP)

Discounted pest control services

Job summary

EcoShield Pest Solutions in Louisville, KY is seeking an Additional Services Technician to deliver specialized pest control and home protection services. You will combine hands-on service with strong customer care, ensuring accurate documentation and safe operations.

Responsibilities include termite and mosquito treatments, insulation installation, and other service offerings, while maintaining records and promoting customer satisfaction.

Qualifications

• 1+ years of customer service experience.
• Mechanical aptitude and familiarity with construction-related tasks.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Skills

Customer service

Mechanical aptitude

Ladder safety

Power tools safety

Tools

Ladders

Power tools

Job description

11021 Plantside Drive Louisville, Kentucky 40299

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications And Requirements

• 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Physical Demands And Working Requirements

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Requires clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

Benefits

• Weekly Pay – get paid every Friday!
• Paid sick and vacation time along with 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Your base pay is one part of our total compensation package. This position offers an hourly base pay range of $18.00 - $21.00, plus additional compensation opportunities. Please note that actual earnings beyond base pay will vary based on sales.

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.