Adaptive Programs Coordinator — Mountain Guest Services

Vail Resorts; Vail (CO); On-site; USD 32,000 - 74,000; Full time

Benefits offered by this job

Free passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Vail Resorts seeks an Adaptive Coordinator to support the Adaptive Program, manage guest intake, reservations, and ensure smooth operations on-site during the winter season. This role focuses on coordinating with designated community programs and delivering exceptional experiences for guests of all abilities.

The position requires in-person work 3-4 days per week on-mountain, with regular coordination through Vail Resorts scheduling systems.

Responsibilities

• Guest Intake & Reservation Management: Collect and verify guest information during intake; process and confirm reservation requests; communicate schedules and needs.
• Community Program Liaison: Serve as point person for assigned programs; coordinate logistics and communications.
• Operational Coordination: Daily scheduling for adaptive lessons; coordinate transportation and equipment logistics.
• Safety & Compliance: Ensure safety protocols; assist instructors with training requirements.
• Team Support & Communication: Liaison with Adaptive Program Manager, instructors, and Ski School; assist onboarding.
• Administrative Duties: Maintain records, assist payroll and scheduling for adaptive instructors.

Job description

Vail Resorts seeks an Adaptive Coordinator to support the Adaptive Program, manage guest intake, reservations, and ensure smooth operations on-site during the winter season. This role focuses on coordinating with designated community programs and delivering exceptional experiences for guests of all abilities.

The position requires in-person work 3-4 days per week on-mountain, with regular coordination through Vail Resorts scheduling systems.