Adaptive Program Facilitator

Move United; Snowmass Village (CO); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Employer-provided housing

Paid training with leading adaptive sk

Full access ski pass

Job summary

Move United in Snowmass Village, CO is seeking a Program Facilitator to support CAMO veteran retreats via logistical planning and on-snow activities. This full-time seasonal role runs October 5 through April 16, with housing provided and $27 hourly pay.

You will work with the Groups & Community Programs Manager to deliver engaging, inclusive programs across multiple sites. The role requires experience in recreation/adaptive sports, strong customer service, and the ability to manage logistics and

Qualifications

• Experience in recreation/adaptive sports or working with people with disabilities.
• Experience in group instruction/facilitation desired.
• Project management experience.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Facilitate group programs as a staff representative and host group meetings.
• Provide excellent pre-arrival customer service for participants.
• Use CRM and reservations platforms with accurate data entry.
• Coordinate lodging, dining, travel and other logistical pieces with supervisor.
• Facilitate local programs, school programs and inclusion days.
• Update and verify participant and program information.
• Collect and organize required participant forms promptly.
• Understand disabilities and adaptive equipment to better serve the disability community.
• Attend meetings and build positive relationships with staff.
• Work weekends and holidays as scheduled.
• Contribute to system and process improvements through feedback.
• Perform other duties as assigned.

Skills

Communication

Problem solving

Time management

Customer service

Education

Bachelor’s degree

Tools

CRM software

Reservations platforms

Job description

Title: Program Facilitator

Summary: The Program Facilitator will assist in the logistical preparation and execution of CAMO veteran retreats.

Status: Full-time/Seasonal (October 5th – April 16th)

Pay: $27/hourly Supervisor: Groups & Community Programs Manager

Key Responsibilities & Accountabilities

• Facilitate group programs as a staff representative, hosting group meetings, taking teams to dinner, assisting in wellness activities, driving groups, and being on-snow to support group dynamics and activity instruction.
• Provide exceptional customer service, serving as a primary pre-arrival contact for participants.
• Utilize CRM and reservations platforms provided with accurate and timely data entry.
• Work with Groups & Community Programs Manager & Program Coordinator to secure lodging, restaurant reservations, travel, and any other logistical piece to programs.
• Facilitate local programs, school programs, and inclusion days.
• Assist in updating and verifying information specific to participants and programs.
• Collect, track, and organize required participant forms promptly and accurately.
• Understand disabilities & adaptive equipment to best serve the disability community.
• Attend meetings, fostering positive relationships with staff.
• Availability to work during weekends and holidays as part of regular scheduling.
• Contribute to ongoing improvement of systems, policies, and program delivery through feedback and innovation.
• Other duties as assigned.

Knowledge, Skills, & Abilities

• Passion for Challenge Aspen’s mission.
• Intermediate or higher ski/snowboard ability.
• Ability and willingness to work in adverse mountain weather conditions for extended amounts of time.
• Comfort with an ever-changing schedule and work hours.
• Strong communication with decision-making/problem solving skills.
• Computer proficiency in an office-based environment.
• Able to prioritize tasks and self-manage time to maximize efficient output.
• Strong desire to show up to work with a positive attitude and add to a fun work environment.

Qualifications, Experience, & Education

• Professional recreation, adaptive sports background, or experience in working with people with disabilities.
• Background in group instruction/facilitation desired.
• Project management experience.
• Bachelor’s degree or equivalent experience preferred.

Job Benefits

• Employer-provided housing, subject to availability.
• Paid training with leading adaptive ski professionals.
• Full access ski pass for all four Aspen Snowmass mountains.