Lead Ski & Ride School Facilities

Vail Resorts; Vail (CO); On-site; USD 32,000 - 74,000; Full time

Benefits offered by this job

Free passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Vail Resorts seeks an Adaptive Coordinator to support the Adaptive Program, manage guest intake, reservations, and ensure smooth operations on-site during the winter season. This role focuses on coordinating with designated community programs and delivering exceptional experiences for guests of all abilities.

The position requires in-person work 3-4 days per week on-mountain, with regular coordination through Vail Resorts scheduling systems.

Responsibilities

• Guest Intake & Reservation Management: Collect and verify guest information during intake; process and confirm reservation requests; communicate schedules and needs.
• Community Program Liaison: Serve as point person for assigned programs; coordinate logistics and communications.
• Operational Coordination: Daily scheduling for adaptive lessons; coordinate transportation and equipment logistics.
• Safety & Compliance: Ensure safety protocols; assist instructors with training requirements.
• Team Support & Communication: Liaison with Adaptive Program Manager, instructors, and Ski School; assist onboarding.
• Administrative Duties: Maintain records, assist payroll and scheduling for adaptive instructors.

Job description

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary

The Adaptive Coordinator supports the Adaptive Program by managing guest intake, coordinating reservations, and ensuring seamless operations. Each coordinator serves as the primary point of contact for one designated community program—Eagle Valley Schools, Foresight, Vail Veterans, or Small Champions—fostering strong partnerships and delivering exceptional experiences for individuals of all abilities. This is an in-person role requiring regular on-site presence to ensure effective coordination and guest support.

Job Specifications

• Starting Wage:$23.00/hr - $53.50/hr
• Employment Type:Winter Seasonal 2026/2027
• Shift Type:Full Timehours available
• Minimum Age:At least 18 years of age
• Housing Availability:No

Job responsibilities

Guest Intake & Reservation Management

• Collect and verify guest information during the intake process, ensuring accuracy and completeness.
• Process and confirm reservation requests for adaptive lessons and related services using Vail Resorts systems.
• Communicate with guests regarding schedules, equipment needs, and program details.

Community Program Liaison

• Serve as the dedicated point person for one assigned community program (Eagle Valley Schools, Foresight, Vail Veterans, or Small Champions).
• Coordinate logistics, scheduling, and communication for all activities related to the assigned program.
• Build and maintain positive relationships with partner organizations to support program goals.

Operational Coordination

• Assist with daily scheduling for adaptive lessons, ensuring proper instructor assignments and resource allocation through the Vail Resorts scheduling process.
• Support transportation and equipment logistics for guests requiring additional assistance.
• Monitor adaptive equipment inventory and report maintenance needs.

Safety & Compliance

• Ensure all adaptive lessons adhere to safety protocols and risk management standards.
• Support instructors in applying adaptive teaching techniques and maintaining compliance with training requirements.

Team Support & Communication

• Act as a liaison between the Adaptive Program Manager, Adaptive Supervisor, instructors, and other Ski School departments.
• Assist with onboarding and training of new adaptive instructors.
• Contribute to program initiatives, events, and outreach efforts.

Administrative Duties

• Maintain accurate records of lesson data, guest feedback, and program metrics.
• Assist with payroll accuracy and scheduling for adaptive instructors, especially community programs.

Job Requirements:

• This position requires regular in-person presence to effectively manage guest interactions and operational needs.
• Coordinators are expected to work in-office 3-4 days per week, with additional time on-mountain as needed.
• Proficiency with the Vail Resorts network and scheduling systems is essential for reservations, reporting, and daily operations.

The expected pay range is$23.00/hr - $53.50/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518251

Reference Date:10/10/2026

Job Code Function:Ski & Ride School