Adaptive CSR: Onsite Start, Hybrid Path to Growth

Dexian; Bradenton (FL); Hybrid; USD 36,000 - 45,000; Full time

Job summary

A leading staffing and workforce solutions company is seeking a Customer Service Representative in Bradenton, FL. The role requires strong communication skills and adaptability to manage customer interactions and operational tasks. Initially onsite, the position transitions to a hybrid model based on performance. The ideal candidate should have a high school diploma and 1–3 years of customer service experience. Competitive pay ranging from $18 to $20 per hour is offered.

Qualifications

• 1–3 years of customer service experience.
• Ability to learn new systems quickly.
• Strong problem-solving skills.

Responsibilities

• Handle inbound and outbound customer communications.
• Respond to customer inquiries regarding orders.
• Perform order entry and returns processing.
• Troubleshoot issues and resolve customer concerns.
• Maintain accurate documentation of interactions.
• Work cross-functionally with internal teams.

Skills

Strong verbal and written communication skills

Basic computer proficiency

Ability to multitask

Adaptability

Education

High school diploma or GED

Tools

Excel

Job description

A leading staffing and workforce solutions company is seeking a Customer Service Representative in Bradenton, FL. The role requires strong communication skills and adaptability to manage customer interactions and operational tasks. Initially onsite, the position transitions to a hybrid model based on performance. The ideal candidate should have a high school diploma and 1–3 years of customer service experience. Competitive pay ranging from $18 to $20 per hour is offered.