Hybrid CSR - Fort Lauderdale | Remote Potential & Growth

Financeit; Fort Lauderdale (FL); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 60 days

Life Insurance

401K with 4% match

Paid Time Off after probation

Weekly incentive drawings

Casual dress code

Career development programs

Job summary

Centah, now part of Financeit, is seeking a Customer Service Representative in Fort Lauderdale for a hybrid role. You will handle inbound/outbound calls, assist members, and schedule appointments with high data accuracy.

The role requires excellent communication skills, adaptability to changing guidelines, and a background check. In-office onboarding lasts two weeks, with potential remote work eligibility afterward. Salary: $15/hour.

Qualifications

• High school graduate or G.E.D.
• Minimum one year in an inbound/outbound call center or retail environment is preferred
• Excellent oral and written communication skills
• Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
• Experience in providing exceptional customer service and maintaining established quality requirements
• Must be able to pass a background check

Responsibilities

• Answer incoming calls and respond to customer’s request
• Book appointments for members with a high degree of data accuracy
• Maintain excellent written and verbal communication skills on a consistent basis
• Identify and elevate issues to supervisors
• Informs clients by explaining procedures; answering questions; providing information
• Maintains and improves quality results by adhering to standards and guidelines

Skills

Customer service

Communication skills

Typing 25 wpm

Multitasking

CRM data entry

Background check

Education

High school diploma or GED

Job description

Centah, now part of Financeit, is seeking a Customer Service Representative in Fort Lauderdale for a hybrid role. You will handle inbound/outbound calls, assist members, and schedule appointments with high data accuracy.

The role requires excellent communication skills, adaptability to changing guidelines, and a background check. In-office onboarding lasts two weeks, with potential remote work eligibility afterward. Salary: $15/hour.