ADA & Leave Compliance Lead — Complex Case Expert

LifeStance Health Inc.; United States; Remote; USD 76,000 - 93,000; Full time

Job summary

LifeStance Health Inc. is seeking an ADA & Leave Specialist to oversee day-to-day administration of leave of absence and accommodation programs nationwide.

You will serve as the subject matter expert for complex cases and ensure compliance with federal, state, and local regulations, partnering with HR, Legal, and third-party admins to deliver compliant solutions. The role manages leave cases, improves processes, and supports audits and reporting.

Qualifications

• 5+ years of leave, disability, accommodation experience.
• Advanced knowledge of ADA FMLA PWFA USERRA state leave laws and disability programs.
• Experience handling complex accommodation and leave cases.
• Strong communication and problem-solving skills.
• Ability to interpret regulations and apply them to business situations.

Responsibilities

• Lead interactive process for complex ADA accommodation requests.
• Review medical documentation and evaluate accommodation options with HR/Legal.
• Determine appropriate accommodations balancing business needs and regulatory requirements.
• Manage escalated accommodation cases and provide guidance to managers/HR.
• Ensure timely documentation and lifecycle management of cases.
• Provide coaching and training on leave and accommodation issues.
• Oversee FMLA, ADA leave, state leave programs, and return-to-work processes.
• Review cases and direct eligibility, entitlements, extensions, and return-to-work decisions.

Skills

Leave/ADA knowledge

Regulatory interpretation

Communication skills

Problem solving

Job description

LifeStance Health Inc. is seeking an ADA & Leave Specialist to oversee day-to-day administration of leave of absence and accommodation programs nationwide.

You will serve as the subject matter expert for complex cases and ensure compliance with federal, state, and local regulations, partnering with HR, Legal, and third-party admins to deliver compliant solutions. The role manages leave cases, improves processes, and supports audits and reporting.