ADA & Leave Compliance Expert

Sutherland; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Sutherland is seeking an ADA & LOA Specialist to administer leaves and accommodations under ADA, PWFA, FMLA, and state laws. You will manage the interactive process, review medical documentation, and coordinate with HR, payroll, and third-party administrators to ensure compliant leave administration.

The role emphasizes confidentiality, collaboration with legal counsel, and training managers on disability inclusion and leave requirements.

Qualifications

• 2 to 4 years of experience in HR operations, leave management, or disability services.
• Direct experience handling ADA accommodation and leave of absence cases.
• Deep working knowledge of federal and state disability and leave laws (ADA/ADAAA, FMLA, PWFA, and state-specific regulations).
• Excellent empathetic communication, intake interviewing, and conflict resolution skills.
• Strong analytical skills to evaluate medical notes against job descriptions.
• Ability to manage a high-volume caseload with competing statutory deadlines.
• Proficiency in HRIS and case management tools; experience with third-party leave administrators.
• Confidentiality of employee health information per EEO/ADA/HIPAA standards.

Responsibilities

• Interact with employees and managers to facilitate the interactive accommodation process from intake to resolution.
• Administer FMLA, state leaves, disability leaves, military and personal leaves from request through return-to-work.
• Review medical documentation to verify ADA coverage and assess functional restrictions.
• Collaborate with HR, payroll, benefits, and external leave administrators to ensure paid leaves align with policies.
• Maintain centralized case records and ensure timely processing within statutory timelines.
• Provide training to managers on disability inclusion and leave requirements.

Skills

Empathetic communication

Intake interviewing

Conflict resolution

Analytical skills

Case management tools

HRIS proficiency

Tools

HRIS

Case management software

Job description

Sutherland is seeking an ADA & LOA Specialist to administer leaves and accommodations under ADA, PWFA, FMLA, and state laws. You will manage the interactive process, review medical documentation, and coordinate with HR, payroll, and third-party administrators to ensure compliant leave administration.

The role emphasizes confidentiality, collaboration with legal counsel, and training managers on disability inclusion and leave requirements.