ADA & LOA Compliance Specialist

Sutherland; Houston (TX); Remote; USD 60,000 - 88,000; Full time

Job summary

Sutherland is seeking an ADA & LOA Specialist to manage the interactive accommodation process and employee leaves of absence. The role ensures compliance with ADA, FMLA, PWFA, and state laws while coordinating with managers, HR partners, and third-party admins.

The position focuses on intake interviews, eligibility determination, designation notices, and accurate record-keeping, supporting business operations with timely, compliant leave processing.

Qualifications

• 2 to 4 years in HR operations, leave management, or disability services.
• Deep working knowledge of federal and state disability and leave laws (ADA/ADAAA, FMLA, PWFA, CFRA, CA FEHA).
• Excellent empathetic communication, intake interviewing, and conflict resolution skills.

Responsibilities

• Facilitate the interactive accommodation dialogue from initial request through case resolution.
• Manage a caseload of FMLA, state leave, short- and long-term disability, military, and personal leaves from request through return-to-work.
• Coordinate with third-party leave administrators, payroll, and benefits to ensure correct pay and benefits during leave.
• Maintain confidentiality of employee health information in compliance with ADA, FMLA, and HIPAA standards.
• Partner with department leaders to assess essential job functions and accommodation feasibility.
• Prepare regular reports on leave volume, case aging, and accommodation trends.

Skills

Empathetic communication

Intake interviewing

Analytical skills

Caseload management

HRIS proficiency

Third-party coordination

Tools

HRIS systems

Job description

Sutherland is seeking an ADA & LOA Specialist to manage the interactive accommodation process and employee leaves of absence. The role ensures compliance with ADA, FMLA, PWFA, and state laws while coordinating with managers, HR partners, and third-party admins.

The position focuses on intake interviews, eligibility determination, designation notices, and accurate record-keeping, supporting business operations with timely, compliant leave processing.